Australia's #1 Choice for Real Estate Agents and Landlords!
Australia's #1 Choice for Real Estate Agents and Landlords!
End Of Lease Cleaning Pty Ltd is a well known and recognised name in the cleaning industry. Our reputation shows the value and importance that we place on cleaning every residence and commercial building using the highest standards in the industry. As a top company in Australia our customers know they are getting the best in the business and we are trusted by individuals and businesses. We clean homes, hospitals, hotels, clubs, offices, factories, and business premises!
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Frequently Asked Questions
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End Of Lease Cleaning
End of lease cleaning can ensure your that your bond is returned we cover End of Lease Cleaning, Bond Cleaning and Vacate Cleaning.
No. We clean furnished homes as well but there are certain items that we will not move because they are fragile or breakable. Homes that are furnished usually take longer to clean so they will cost more in most cases.
Most jobs involve a team of 2-3 cleaners but arrangements can be made if more cleaners are needed.
The time required will depend on the size of your home and the condition of the property.
We suggest that you book the services needed as soon as possible. We try to oblige last minute bookings but this is not always possible.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
We clean tiles in the bathroom and kitchen with all services but this is a light cleaning not a restoration clean. If you have tile that is in bad condition or has become discoloured or stained then you need to let us know this in advance because these problems require professional tile cleaning and this might be expensive. We can recommend companies for this service but we do not provide professional restoration cleaning for tiles.
Window interiors are always cleaned but the exterior of the windows are done only on request.
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Q: Do you clean wooden floors?
Wooden floors are swept and mopped as a standard part of our cleaning services. If polishing or waxing is desired then we can reccommend the right company for waxing and polishing your wooden floors
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Q: Are exterior cobwebs removed?
Exterior cobwebs can be removed upon request. This service must be requested in advance when the appointment is scheduled. Interior cobwebs are removed as part of the general cleaning services
Before the scheduled appointment you will need to do some basic cleaning and clearing the floors of clutter and objects. Any furniture or large items should be moved if this is necessary. This makes it possible for the cleaners to do a professional and thorough job.
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Q: Do you clean garages?
We can clean your garage if this service is needed. We will not go through a packed garage and sort your items for you but we can sweep, remove cobwebs, and perform other general cleaning services for this room on request.
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Q: Do you clean basements?
We can provide general cleaning services for basements upon request. This includes dusting, sweeping, and cobweb removal. Additional services can also be arranged on request.
No. Our cleaners do not move furniture, other heavy objects, or items that are fragile and may be broken very easily. These items must be moved before our arrival. Our cleaners will assist when possible if needed in moving small lightweight items that are sturdy and not fragile.
Some objects are too heavy or too fragile for our cleaners to take responsibility. Glass knickknacks, heavy tables, and other similar items are difficult or fragile and our cleaners can not take responsibility for moving any items in the home.
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Q: Are the cleaners experienced?
All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
We can arrange to have any number of cleaners available for your scheduled appointment, whether you need 2 cleaners or 20. If a large number of cleaning specialists will be needed this must be specified in advance when the appointment is booked.
Payment for the cleaning services are due immediately when the job is finished. Every booking is different, and may require a different amount of time and number of cleaners.
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Q: Is a deposit required?
Sometimes. The full amount due for the services provided is expected when the services are finished and the cleaning is complete. For some bookings, such as large orders where many cleaners are needed, a deposit may be required depending on the specific circumstances.
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Move In Cleaning
We can help make your new home, apartment or office a clean, sanitised, and sparkling place when you move in.
No. End Of Lease Cleaning can clean homes and commercial buildings which are furnished as well as those that are empty. Furnished homes require a longer cleaning time and the cost is more because of the furnishings, and there are some objects that our cleaners will not touch due to value or fragility issues.
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Q: How many cleaners are needed?
Every Move In Cleaning booking is different. The number of cleaners needed will depend on the size of your home, whether it is empty or furnished, and the general condition of the property. We can provide any number of professional cleaners required so we can handle any job no matter how large or small it may be.
The time required for End Of Lease Cleaning to provide Move In Cleaning services can vary widely. The exact time spent will depend on the size and complexity of your home, as well as the general condition present when the cleaners arrive for the scheduled appointment.
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Q: Do you steam clean carpeting?
No. We can arrange for the specialised equipment and cleaners needed to steam clean carpets but we do not provide this service. Make sure to request this when you book the appointment so that these can be arranged.
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Q: Do you clean windows?
Yes, on request. End Of Lease cleaning offers window interior and exterior cleaning as two separate services, and each service must be requested when you book the cleaning appointment.
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Q: Do you offer a guarantee?
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
We suggest that you book the needed Move In Cleaning services as soon as you become aware that these services are needed. End Of Lease Cleaning does not require a large amount of notice in most cases, but if you wait too long it may not be possible to schedule the cleaners needed for the job on the day desired. Booking in advance as much as possible will help allow us to provide the services desired when you want them.
No. Whenever possible the cleaning technicians will assist with light objects that are not fragile, but they can not be held responsible for any furniture moved because damage may occur. Heavy furniture will not be moved at all because of the potential for damage and injury involved.
End Of Lease Cleaning will provide all of the cleaning supplies and equipment needed for the requested services. These supplies are included in the cost of the service.
Yes. All of the products used for cleaning are safe, non toxic, and friendly to the environment.
If you are not happy with the cleaning services received simply send an email listing the items you are unsatisfied with, and this complaint email must be sent to us within 36 hours of the services being provided. We will send a team of professional cleaners to clean the items again but we require 1 day advance notice for scheduling purposes.
The cleaning technicians will dust all surfaces up to arm's reach that can be easily accessed. Certain items will not be moved, and there are some items and components above arm level that will not be dusted unless specifically requested.
No. Our professional technicians will not lift or move items that are delicate or easily broken. These items will be carefully dusted and left in place.
All household garbage and rubbish will be removed and placed in the proper receptacle outside. Unless specific arrangements have been made the cleaners will not remove construction debris, chemicals or other toxic substances, or other types of debris.
No. If the home has toxic chemicals or other items of a dangerous nature then we may not be able to provide cleaning services until these materials are removed and properly disposed of.
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Q: Do you clean garages?
Yes, on request. This service includes dusting, sweeping, and cobweb removal. Additional services for this area can also be arranged.
Yes, but you must request these services when you book the appointment for the cleaning.
End Of Lease Cleaning offers 24/7 emergency professional cleaning services. When you request emergency cleaning services there is no advance notice needed and we will send the needed technicians out as soon as possible.
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Move Out Cleaning
Our Move Out Cleaning services will leave the location thoroughly cleaned and ready for the new owner or tenant.
For most Move Out Cleaning services the home has been vacated but we also clean furnished properties as well. Furnishings will slow down the process some but can be accommodated. If the property is furnished then the cleaning costs and time required are usually greater because of this fact, and there are some items that will not be moved.
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Q: Is advance notice needed?
We try to accommodate every customer and while advance notice may not always be needed it is advised. Short notice bookings may run into scheduling difficulties which make it impossible to provide the services immediately. Our 24/7 emergency services are the exception but for normal bookings we advise as much advance notice as possible to ensure that the cleaners and equipment will be available when needed.
We can arrange for any number of cleaners for your booking. A minimum of 2 cleaners will be sent for every booking and this number will be increased if necessary based on the services required and the size and complexity of the property.
Yes. If you want additional services you only have to request them when you book the appointment. We will arrange for all of the desired cleaning services to be provided when you make the booking, and schedule any additional equipment or professional cleaners that may be needed.
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Q: Do you clean carpets?
No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
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Q: Are window exteriors cleaned?
Yes but only on request. The inside of the windows will be thoroughly cleaned and streak free but window exteriors are additional. These are only cleaned on request except for certain cleaning packages offered which include window exteriors.
Yes, if this service is requested. For an additional charge all garbage and rubbish inside and outside of the property can be removed and disposed of.
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Q: Are ceiling fans dusted?
Only on request except if the service is included in one of the many packages offered. If you request this service when booking the appointment then the cleaners will dust the ceiling fans during the visit.
No. The cleaning technicians will remove household garbage and debris, but any abandoned property must be addressed separately. If the tenants abandoned property and left then the client can request that we remove the items as rubbish. We will not move any large, bulky, or heavy items including furniture or electronics, and the technicians will not be responsible for the condition of the items.
We will remove all of the smaller light items and clean around the items that we will not move. Special arrangements can be made for the complete removal of all the abandoned property but we do not perform furniture removal or heavy lifting. These services must be provided by another company, and we can make recommendations if needed.
No, but we can advise you on who to contact for this service.
No. Our cleaning technicians will arrive with all of the supplies and equipment needed to perform the requested services.
Our cleaning technicians will use a range of cleaning products and supplies, all of which are safe and not toxic. These products are friendly to people, animals, and the environment.
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Q: Do you remove grout stains?
Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.
Only if requested when the initial services are booked.
This can be arranged with advance notice but is not included in most service packages.
Yes to both questions. We can arrange to clean your garage, basement, patio, or balcony while we are providing other cleaning services or as a stand alone cleaning service. Simply request this when you book the appointment.
End Of Lease Cleaning offers a variety of cleaning packages specifically designed to meet certain needs and situations. Every cleaning service offered can be ordered separately or a complete package can be chosen or designed to meet your exact needs and preferences.
Yes. While advance notice is recommended we understand that emergencies happen, and cleaning services may be needed immediately. Our emergency cleaning services are available around the clock, 7 days a week, to meet any emergency needs you have for cleaning technicians.
Yes. When the cleaning technicians arrive the services desired will be discussed and the condition of the property will be evaluated. An estimate will be provided, and if you agree to the services the work will be started immediately in most cases.
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Builders Cleaning
We offer highly qualified professional cleaners who can take care of all your cleaning needs at any phase in the construction process, from the initial planning to the final cleanup.
The team of cleaners sent will have a minimum of 2 professionals, but there may be more if the project is on a large scale. The number of cleaners provided will depend on the scope of the project, and the size and condition of the property. Arrangements can be made for any number of cleaners desired.
End Of Lease cleaning can provide services for empty buildings and furnished structures, whether these are homes, offices, factories, or another property type. Furnished properties will generally cost more to clean because additional time is needed because of the furnishings in place.
Advance notice is required for Builders Clean services. While there is no set amount of advance notice required these services are in high demand so it is not always possible to provide them on short notice. Booking the appointment as early as you possibly can will help guarantee your place on the schedule, and ensure that all of the cleaners and equipment needed is available on the date you need them.
Yes. For Builders Clean services we have a 6 hour minimum requirement. This allows our cleaners to ensure that the property is ready to be shown or occupied, and has been thoroughly cleaned. Some properties may require longer and that is not a problem because there is an hourly rate charged so the price can be adjusted for this.
End Of Lease Cleaning has a very high client satisfaction rate, and we take all client complaints, comments, and feedback very seriously. If you are unhappy about any of the services provided please contact us immediately so the issue can be resolved quickly. All complaints must be made within the first 36 hours after the services were provided or the complaint will not be regarded as valid. This is due to the fact that dust starts to accumulate again as soon as the property is clean and the cleaners leave the location.
There are some items that our professional cleaners will not move around because they can easily be broken, and furnishings may be heavy. Our cleaners can not be held responsible for any items moved.
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Q: Are carpets steam cleaned?
No. We can vacuum and clean carpets and rugs. Steam cleaning can be arranged but this is not included in the cleaning services that we provide.
It depends on the type of debris that needs to be removed. Upon request the cleaners will remove any household garbage and debris. Construction debris such as concrete, cement, wood, and other materials are not typically removed. Some construction debris must be specially disposed of and our cleaners can not take responsibility for any debris outside of household rubbish unless special arrangements are made in advance.
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Q: Do you provide a dumpster?
No. If a dumpster is needed for household garbage then this must be arranged by the property owner. We do not provide dumpster receptacles, but we can make recommendations for clients who need this type of service.
Do you provide the necessary equipment and cleaning supplies?
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Q: Are the cleaners experienced?
Yes. All of our professional cleaners have been extensively trained, and they all have experience with professional cleaning.
Yes. The interior windows will be cleaned thoroughly, and this includes dusting the ledge. Window exteriors can be cleaned on request.
Garages, basements, and patios can be cleaned if requested. This includes sweeping, dusting, and other general cleaning services.
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Q: Do you clean blinds?
Blinds will be dusted thoroughly. If blinds need to be deep cleaned this service is available on request when you book the appointment.
With our Builders Clean service the entire interior of the home will be ready for showing. If the exterior needs to be cleaned this can be arranged when the appointment is booked as well. The time required for the cleaning will be longer if the home exterior is included, and this means a higher cost.
No. All of the cleaning products and supplies used are environmentally friendly and non toxic. You get the clean property that you want without any harmful residues or toxic chemicals.
We offer a number of different packages designed to meet all of the needs of our clients. There are packages for periodic cleaning visits, for specific circumstances and situations, and for specific cleaning services.
The final cost for the Builders Clean can vary significantly. Our pricing structure is easy to follow because we charge a flat hourly rate per cleaner. This rate is multiplied by the number of cleaners booked and then the total amount of hours required to complete the cleaning services. Some services may require additional equipment fees, and these will be calculated in as well if the equipment is needed for requested services.
We charge a flat rate per hour per cleaner. Every booking will receive a minimum of 2 cleaners and possibly more, depending on the specific project and cleaning services requested.
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Vacate Cleaning
We can help tenants and property owners with any vacate cleaning needs, no matter how large or small these needs may be.
Vacate cleaning services may be needed any time a property is vacated. Even daily living activities and normal wear and tear can significantly change how the property looks and feels. Vacate cleaning will spruce up the location so that it is ready to be occupied again.
The number of cleaning technicians scheduled for a specific property will depend on many things, and these include the size and current condition of the property as well as other factors. The right number of cleaners will help get the job done fast, but without sacrificing top quality professional results and a property that is sparkling clean.
Yes. When you book the cleaning appointment online we will send experienced professional cleaners to the property. These technicians will discuss your cleaning needs and preferences and then evaluate the property fully. Once this is finished you will receive an estimate for the requested services. If you accept this estimate our technicians will usually start the job immediately.
We offer online booking services for the convenience of our clients. A few simple mouse clicks and you are ready to relax while End Of Lease Cleaning takes care of all the cleaning for you. You can also call us on 0478 085 801.
No. Our cleaning technicians will not move any heavy or fragile items, and this includes furniture, electronic equipment, or knickknacks. The technicians may assist if asked with moving light items and small objects, but they can not take any responsibility for these actions and can not be held responsible if damage or breakage occurs.
No. An empty property is usually less expensive and takes less time to clean though, because the cleaners do not have to move around the furniture and items in the property.
The final cost for cleaning services from End Of Lease Cleaning can vary, and will be determined by the size of the property, if the property is furnished or empty, and the current condition that the property is in. Additional services requested will also usually increase the cost of a project.
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Q: Do you offer any guarantees?
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
Then an email listing any items that should be cleaned a second time should be sent within 36 hours to End Of Lease Cleaning. We will quickly resolve the situation and take care of the complaint in a prompt and courteous manner. We do require 1 day advance notice so that cleaners can be scheduled to visit the property again and re-clean the listed items.
No. We do not steam clean or dry clean carpets. Carpets and rugs will be edged and vacuumed only. If this service is needed we may be able to recommend a company but these services are not provided by End Of Lease Cleaning.
The cleaning technicians from End Of Lease Cleaning will bring all of the supplies and equipment needed to do the job in a professional manner. You will never have to supply cleaning equipment or supplies.
We advise clients to book the needed services as soon as possible. We try to be flexible and meet client needs, but if you wait for the last second to book the services you need we may not have any openings available. Our cleaning services are in high demand and the schedule fills up quickly.
End Of Lease Cleaning offers around the clock emergency cleaning services to our clients. Emergencies do not give advance notice, and we are available when you need us most.
We offer a very flexible schedule, and our services can be scheduled for weekends and other off business times to meet the scheduling needs of our clients.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
We offer all of our clients professional cleaning services, an enjoyable experience, and top quality customer service and results. Our prices are very competitive, and our experienced and fully trained professional cleaning technicians are knowledgeable and courteous.
Our cleaners will make every effort to spot wipe walls and surfaces to remove stains and marks. While we use strong cleaning products that are highly effective yet safe and environmentally friendly it is not always possible to eliminate all marks and stains on walls, doors, counters, floors, and other areas.
The client is responsible for providing a waste receptacle for rubbish removal. End Of Lease Cleaning does not provide a dumpster or garbage can, and rubbish is not removed from the property location.
All rubbish and debris removed from the property will be placed in the container designated by the client. We do not haul away garbage, only remove it from the interior of the property and place it in the container designated for this purpose.
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Spring Cleaning
Spring Cleaning is a necessity in every home, office, or commercial building , and End Of Lease Cleaning Pty Ltd can leave your property sparkling.
The number of cleaners needed for a property will depend on many factors. The size of the property, the scope of the cleaning services requested, and any special tasks needed will be used to figure the optimal number of cleaners that will be needed to take care of the project quickly and professionally.
Yes. End Of Lease Cleaning has all of the required and recommended insurance coverage for the industry.
No. Our cleaning technicians can clean properties that are furnished, as well as those which are empty. Furnishings will normally require more time for the cleaning services and furnished homes or properties will normally take longer to clean thoroughly.
End Of Lease Cleaning recommends booking the needed cleaning services as soon as possible. This will ensure that appropriate scheduling of the technicians and any needed equipment can be done. Emergency cleaning services are always available and do not require advance notice.
Our Spring Cleaning package involves cleaning your property completely, and this requires a significant amount of time. Even smaller homes and apartments will take a minimum of 2 hours for the standard listed services when a team of 2 cleaners is used.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
No. Our cleaning technicians can not be responsible for moving furniture or items that could be broken. If possible the technicians will assist with light items but they can not be responsible for the outcome.
Knickknacks and other items that can easily be broken will not be moved by the cleaning technicians. This is also true of electronic equipment.
The cost of the Spring Cleaning package will depend on several things. The number of cleaning technicians needed, the time spent providing the services, and any additional services requested are all included in the final cost of the package.
No. The technicians will vacuum and edge carpets but we do not steam clean carpets.
Yes. You will not have to provide anything, the cleaners will bring all of the equipment and supplies needed for the services and packages requested.
End Of Lease Cleaning can provide basement cleaning on request. This must be requested when the appointment is booked.
Household rubbish removed by the cleaners will be placed outside in the receptacle provided by the client.
The standard list of services in the Spring Cleaning package only covers the home interior. The exterior of the home can be cleaned if this service is requested as an additional service.
No. Window exteriors can be cleaned as an additional service but you must request this service when you book the appointment.
End Of Lease Cleaning can provide Spring Cleaning services as often as you feel these are needed. Most properties should be done 1 or 2 times a year at a minimum.
Yes. We can arrange for any number of cleaning technicians so we can handle even the largest commercial properties.
Yes. Every property benefits from being thoroughly cleaned once or twice a year. Our Spring Cleaning services are designed to get areas that general daily cleaning often misses or overlooks. These services also deep clean surfaces and rooms, leaving your property in perfect shape.
Yes. We understand that emergencies happen at inconvenient times, like the middle of the night or on weekends. Our emergency cleaning services are available around the clock every day of the year.
Yes. You book the services that you need when you need them. This means that you decide how often services are received and what services are booked.
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Office Cleaning
Our professional cleaning services cover every aspect of office cleaning and cleaning other types of commercial buildings. End Of Lease Cleaning can arrange for periodic cleaning on a regular basis and we can also take care of the daily chores and cleaning needs of any business,
The time required for office cleaning can vary significantly, and will depend on the specific size of the offices and their general condition.
We schedule a team with a minimum of 2 professional cleaners, but the actual number will vary depending on the size of the project and any additional services requested. We can arrange for any number of cleaners that you may need.
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Q: Do you steam clean carpets?
No, we do not professionally steam clean carpets. If this service is required you should let us know when you book the cleaning services appointment, and we can make recommendations for this service.
Yes, but this service must be requested at the time of the booking.
Yes, we are fully insured and certified in the cleaning industry.
No. We try to accommodate all of our clients but the bookings for our professional cleaners and office cleaning services fill up quickly. Without advance notice we can not guarantee that the cleaners needed will be available and scheduled for your office cleaning project.
We advise that you book your office cleaning appointment as soon as possible. This allows us to schedule the number of cleaners needed and ensures that you receive professional services and fantastic results.
No. The cleaners will dust the desks and items but can not be responsible for moving items because breakage or damage may occur.
Not unless this service is requested when the booking is made.
In rare circumstances we may not be able to provide services. If a commercial property has special safety considerations, such as numerous toxic chemicals or other dangerous conditions, then we may not be able to provide cleaning services. The initial appointment allows us to determine the types of services needed and whether we can provide these services safely and effectively.
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Q: Do you remove grout stains?
Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.
Yes. You decide how often you need the specific cleaning services, whether this is daily, weekly, monthly, quarterly, or annually.
No. We can provide cleaning services at any time needed, even during the middle of the business day. It is important to note that if the office is open and in operation the time needed to clean may be longer due to this factor.
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Q: Can I book daily services?
Yes. When you book the cleaning services you can choose to have these services performed as frequently as desired. Just specify this in the booking information and we will provide the services with the requested frequency until instructed otherwise.
Sometimes emergency situations happen and cleaning services are needed quickly. Our emergency cleaning service can be reached 24/7, so we are available when you need us. We will get cleaners to the property ASAP to take care of your emergency cleaning needs. No advance notice is needed for emergency cleaning services.
We clean all types of properties. This includes homes, apartments, cottages, hotels, offices, retail structures, and commercial premises.
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Q: Are carpets and rugs cleaned?
The cleaners will vacuum all carpets and rugs. If steam or dry cleaning is needed we can arrange for these services but we do not provide them as part of our general cleaning services.
Our Regular Domestic Residential Cleaning services can take care of all your regular domestic cleaning chores, leaving you time and energy for more important things. Our cleaning technicians will provide professional services that pay very close attention to the details.
We can provide Regular Domestic Residential Cleaning services on any basis that you require them. If you need technicians every day we will schedule this, or we can schedule biweekly, weekly, or even monthly visits if desired. You tell us how often you want services and then we will handle all of the arrangements.
We never require an annual contract or a minimum number of visits when services are booked. You are never obligated to continue using the cleaning services from End Of Lease Cleaning. To stop the scheduled services simply contact us and let us know that you no longer want to receive the services scheduled on a regular basis. You will only be obligated to pay for the services received.
End Of Lease Cleaning can provide any cleaning services that could possibly be needed or desired. Contact us and tell us what services you are interested in and we can provide a cost estimate and answer any questions that you may have.
The cost of Regular Domestic Residential Cleaning services from End Of Lease Cleaning will vary from one property and individual to another. The specific cleaning tasks requested as well as other relevant factors will all play a role in the price of the services and package provided.
Each booking will have a minimum of 2 cleaning technicians assigned to the property, and more will be scheduled if the property is large or extensive cleaning is required. We determine the ideal number of cleaners needed to get the job done professionally, and to take as little time as possible so you get quick results.
Yes. The End Of Lease cleaning technicians will not move or clean electronic equipment, glass knickknacks, or other items that can be broken or damaged very easily. Our cleaners can not be responsible for these items and they are not allowed to move them even for cleaning purposes.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
If there is a problem with any of our professional cleaning technicians we want to know immediately. Simply contact us and let us know what the issue is and we will get it resolved quickly. This may include not allowing the technician to be scheduled on your property or result in the termination of the technician if a serious problem or any wrongdoing is suspected. We carry all of the appropriate insurance coverage and provide all of the appropriate employee checks to ensure only highly qualified individuals are hired and retained.
Yes. At End Of Lease Cleaning we can schedule all of your cleaning needs with the same booking and appointment time. If there are additional cleaning services that you want performed just let us know what these services are when you book the appointment and we will make sure they are done. Exterior cleaning, windows, and many other services can be quickly arranged.
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Q: Is End Of Lease Cleaning qualified to provide Regular Domestic Residential Cleaning services?
Yes. We are highly qualified to provide Regular Domestic Residential Cleaning services and all other types of cleaning tasks. We are fully insured and registered in Australia and we have a reputation for top quality and excellent customer service.
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Strata Management Cleaning
Strata Management cleaning services and packages provide all of the cleaning tasks that any strata property may require. These tasks can be arranged daily, weekly, monthly, or on an as needed basis.
We have extensive experience with Strata Management Cleaning, and we have worked with many strata management companies providing exceptional results and high quality services. We have built up a reputation for excellence and strata management companies know we can be trusted to protect their business reputation.
The cost for Strata Management Cleaning will depend on a number of variables. The number of cleaners needed, the amount of time required, the size and complexity of the property, and the specific tasks and additional cleaning services requested will all be used to determine the total cost for the services desired. An estimate can be provided during the scheduled appointment period before any work is started.
Yes. End Of Lease Cleaning can help with all strata property types, from small properties with only a few occupants to high rise buildings with many floors and a large number of occupants. We can adjust the number of cleaners and the time provided to ensure that the cleaning tasks are finished quickly and professionally.
In most cases Strata Management Cleaning services are provided in common areas, and individual units are not cleaned. End Of Lease Cleaning can arrange to clean any unit as often as desired using other types of services and packages instead. Simply request all of the cleaning services when you book the appointment and we will take care of everything for you.
We can arrange to provide any number of cleaners that you may need, and we can provide them as often as needed to meet your cleaning needs. Advance notice may be required to schedule the number of cleaning technicians needed but once the initial notice is provided the cleaning technicians can be scheduled regularly.
End Of Lease Cleaning can provide any cleaning services that are required, and this includes domestic, residential, commercial, and even manufacturing cleaning services. We can clean hospitals, offices, residences, clubs, hotels, manufacturing properties, and much more.
With End Of Lease Cleaning you decide which areas are cleaned and what cleaning tasks are performed. Our cleaning technicians receive an hourly rate and will perform almost any cleaning task that is requested. You determine which tasks are performed and how often, so you control the costs involved and the amount of cleaning performed.
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Q: Is an annual contract required for Strata Management Cleaning from End Of Lease Cleaning?
No. At End Of Lease Cleaning we offer flexible options for strata management companies. We can arrange for services daily, weekly, monthly, or even yearly, depending on your specific Strata Management Cleaning needs. Annual contracts can be arranged if this is desired but these contracts are not necessary to receive Strata Management Cleaning services from us.
Yes. We carry all of the required and recommended insurance for the cleaning industry. We have met and exceeded the requirements that have been set in place for professional cleaning companies. Our reputation for quality and integrity is well known in Australia, and the insurance we carry is just another reason that we are called one of the best.
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Bathroom Cleaning
Cleaning the bathroom does not top the list of fun activities for anyone, and often this chore is put off as long as possible. End Of Lease Cleaning can take care of the Bathroom Cleaning in a short time, leaving you with a bathroom that is clean, disinfected, and smelling fresh.
We recommend that you book the Bathroom Cleaning services as soon as you realise that you will need these services. We work with clients to arrange the booking at the preferred date and time but this is not always possible on very short notice unless our Emergency cleaning services are used. This may involve a higher cost for the package so it is better to let us know at least a few days in advance if possible.
Yes, if you request this service when you book the appointment. Specialised equipment will be needed for this task to ensure effective cleaning and stain removal. When you request this service we will ensure that the required equipment is scheduled for your property.
Yes, if you want this service and request it when you book the cleaning appointment. Exterior windows may require special safety equipment and ladders so we need to know about this request before we arrive that way we have all of the needed equipment available.
When the technicians arrive at your home they will provide a free quote for the services you want. If you agree to the estimate then the technicians will usually start on the cleaning tasks immediately unless you prefer a different date and time instead.
We use an easy to understand pricing structure. Each cleaner is charged at a flat hourly rate, and we can arrange for 2 cleaners for small jobs or 22 cleaners or more if the property calls for it. The time that is required to provide the requested Bathroom Cleaning services is multiplied by the number of cleaners used for the booking. Some equipment for special requests may also include a fee for the use of the equipment.
Yes. All bookings involve a team that includes at least 2 cleaners, and more may be sent if the job is large, complex, or extensive. This allows us to complete the job quickly while ensuring that only the highest cleaning standards are followed.
The amount of time required to completely clean your bathroom will depend on several factors. The size, layout, and complexity of the bathroom as well as the specific condition that the room is in will all play a part in how much time will be needed for the services that you have requested.
End Of Lease Cleaning provides all cleaning types and services available, including Bathroom Cleaning. When you book the appointment you tell us exactly what services you are interested in, and then we will arrange to provide them when we arrive.
End Of Lease Cleaning offers Emergency Cleaning services for those times when you need help now, and you can not wait for the next day or next available booking to get the job done. Just call us and let us know what you need and we will handle it for you.
End Of Lease Cleaning offers a 100% Customer Satisfaction Guarantee, and also a Bond Back Guarantee with certain packages.
If you are unhappy with the results simply let us know what items are not cleaned to your expectations and we will come back and clean these items again.
All of the professional cleaning services provided by End Of Lease Cleaning can be booked online at our website or with a quick phone call.
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Bond Cleaning
A common concern with tenants is that the bond or security deposit provided for a residence or commercial structure will not be returned. End Of Lease Cleaning offers Bond Cleaning services and packages that can ensure any bond is returned as long as the property has not been damaged.
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Q: What is Bond Cleaning?
The Bond Cleaning packages and services provided by End Of Lease Cleaning are designed to help ensure that the bond posted to rent a property is returned when the tenancy ends. We will clean the property from top to bottom, so the landlord or rental agent will be thrilled to provide a good reference and return the bond as long as the property has not been damaged in any way.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
If additional cleaning tasks are desired simply list the additional cleaning services you want when you book the appointment and End Of Lease Cleaning will handle everything. These services will be performed as well as the package services during the scheduled appointment.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
Typically the Bond Cleaning package is performed after you have vacated the property and the home is empty but this is not always the case. End Of Lease Cleaning will clean the property even if there are still furnishings and household belongings inside, but this will take longer, cost more, and there are items that our technicians will not move.
If the landlord refuses to return the bond ask for an itemized list of problems. The cleaning technicians from End Of Lease Cleaning will come back and clean the problem items again at no charge so that the landlord is satisfied.
The Bond Cleaning package from End Of Lease Cleaning does not offer exterior cleaning as part of the standard services, but this task can be scheduled if you want the exterior cleaned. Simply request these services when you book the appointment.
A team of cleaners that will have a minimum of two technicians will be sent out for every booking. If more than 2 are needed this will be arranged before the booking time. We send a team of technicians so that the job is finished as soon as possible without lowering the quality of services received.
All you have to do is book the desired package or services online. Go to the End Of Lease Cleaning website and use the link to go to Bookings. Request the cleaning services or packages that you want and then book these services for the desired appointment time.
End Of Lease Cleaning offers a discount for all online bookings because this system is faster, easier, and more convenient for consumers. This method also helps keep the costs lower as well.
Any number of cleaning technicians can be scheduled. If you feel that 20 technicians are needed then we can supply this number, but in most cases a much smaller team can get the job done quickly and effectively.
No. Commercial properties may also include a bond to ensure that the property is returned clean and in good condition. End Of Lease Cleaning can provide Bond Cleaning services for both residential and commercial properties of all sizes.
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Kitchen Cleaning
Our Kitchen Cleaning services can cover everything, from floors and baseboards to the cobwebs in the ceiling corners.
End Of Lease Cleaning always sends at least 2 cleaning technicians for every booking appointment. This allows us to quickly take care of the chores in a very short time, and leaves your kitchen in spotless condition. If 2 cleaners are not sufficient then we can arrange for a larger team of technicians for the services as well. We can schedule as many cleaners as the booking requires, whether this is 2 or 25.
If requested when the appointment is booked the technicians will perform any cleaning services that may be needed. In depth cleaning can be performed so that your kitchen looks and feels like brand new. You determine what services you want and how far your cleaning budget can go, and then we will perform all of the services that you have requested.
Many types of people use professional Kitchen Cleaning services. Individuals who work a lot and do not have time for the typical kitchen cleaning chores may request our services on a regular basis. If a big event or special occasion is coming up then you may want us to provide services on a one time basis to ensure the property looks great and is in clean condition.
No. You will never be pressured into signing a long term contract or committing to a certain number of service visits. You schedule the Kitchen Cleaning services offered by End Of Lease Cleaning when you need or desire these services. This can be a one time deal, or you may want to schedule these services on a daily, weekly, or monthly schedule.
End Of Lease Cleaning offers Emergency Cleaning services that are available 24 hours a day, 7 days a week, and 365 days a year. This includes nights, weekends, and holidays, so we are available when emergency cleaning needs occur. A quick call can arrange the cleaning tasks that you need in a very convenient manner.
The total cost for Kitchen Cleaning services can vary, depending on the size, scope, and condition of the kitchen when the cleaning technicians arrive. A free quote will be provided before the work is started to ensure that the price is within your budget and acceptable cost range.
We can handle residential, commercial, and almost any other property type. Whether you have a small home and kitchen or a high rise office building with 25 floors and 2 kitchen areas on each floor End Of Lease Cleaning can provide the Kitchen Cleaning services that you are looking for and the finished results that you want.
No. End Of Lease Cleaning will provide all of the products and supplies needed to complete all of the desired services. All of the products and supplies are environmentally safe and ecologically friendly, and they are all also harmless to pets and humans.
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Once Off Cleaning
Once Off Cleaning services and packages cover all of the general and heavy duty tasks and chores, even those that are often overlooked, with close attention paid to the details so that the property is spotless when we are finished.
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Q: What is One Off Cleaning?
One Off Cleaning is a package offered by End Of Lease Cleaning that includes a single booking and a spotless home after the appointment. Often certain tasks are overlooked and the cleaning chores can pile up. Our professional cleaners can come in and set everything right, giving your home a detailed cleaning from top to bottom and side to side. This package is very helpful when one time assistance is needed occasionally.
When you book the cleaning services you will also receive a quote for the schedule day and time for the services. A professional cleaning technician will arrive and confirm the quote for the services you desire. If the estimate is accepted then the technicians will usually start the job immediately.
The amount of time and the number of cleaners required for a One Off Cleaning package can vary widely. The specific time and technicians needed will depend on the size and condition of the property, as well as any additional cleaning services that are requested.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
If the exterior of the property needs to be cleaned then this can be requested when the package is booked. The specific tasks required can be listed or discussed when the booking is scheduled.
The technicians will remove the rubbish to the designated outside container that is provided. The technicians will not remove garbage from the property location.
It is a good idea to pick up items that are scattered on the floor. The End Of Lease Cleaning technicians can clean properties in any condition though. If the property is not tidied in any way the cleaning may take longer and cost more as a result.
There are some items that the technicians will not move, and glass knickknacks are one of these. Items which are very fragile or breakable will not be moved by the technicians to prevent any damage to these items. Instead the technicians will carefully dust around the items.
We can clean balconies, patios, porches, garages, and other areas if these services are requested at the booking. You simply tell us what cleaning services you need and then we will provide these services at the scheduled appointment time.
End Of Lease Cleaning is fully insured and registered according to Australia law.
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Oven Cleaning
Cleaning your oven can be a big hassle and a job that is incredibly messy. This is one chore that many individuals put off and will gladly pay to have done professionally instead. End Of Lease Cleaning can handle this heavy task for you quickly and effectively.
The Oven Cleaning supplies and products used to clean your oven will be provided by the technicians, unless you prefer a specific product and we deem that this product is safe and an effective alternative.
The cost for the services rendered by End Of Lease will be determined by the amount of time that the technicians need to complete the requested services. The technicians are billed at a flat hourly rate, and this is multiplied by the number of cleaners that are needed to do the job properly.
End Of Lease Cleaning offers flexible scheduling that is convenient. We can book weekend appointments and evening hours to make it easier on the client.
All bookings with End Of Lease Cleaning will involve a minimum of 2 cleaners. This provides safety and protection for the technicians and allows us to clean your oven much faster.
We cover most areas and regions in Australia. This includes Sydney, Perth, Adelaide, Brisbane, Melbourne and many other cities, towns, and regions.
No. These cleaning services can be provided on request but they do not come standard with the Oven Cleaning service that we offer.
We suggest that you contact us as soon as possible once you realise you need professional cleaners. This helps to ensure that the technicians and equipment that are needed for your booking are available on the day and time that you want to receive these services.
Yes. We can clean small homes with a single oven and large high rise buildings with several ovens on each floor, as well as everything in between.
If additional cleaning services are desired just tell us about these needs when you book the appointment. We can take care of all your cleaning needs.
End Of Lease Cleaning specialises in hard to clean items and offers superior results. Our technicians will work hard to get your oven spic and span in the least amount of time possible. In rare cases there may be substances that can not be removed but most of the time the entire oven will look like new when we are finished.
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Window Cleaning
Your windows make a statement about your home or property and provide a view out into the world. Clean windows are impressive and are one of the first things noticed, and End Of Lease Cleaning can help you impress with very little time or effort needed.
When you book the Window Cleaning services from End Of Lease Cleaning you determine whether all of the windows are cleaned or only windows on the main floor of the property. We can arrange to have every window in the home or property cleaned inside and out, or we can perform more limited services if these are desired instead.
If you want other cleaning services performed when the Window Cleaning services are desired then just let us know when you book the appointment. End Of Lease Cleaning can handle all of your cleaning needs, no matter how big or small they are.
The time required by the cleaning technicians to provide the Window Cleaning services booked will depend on the size of your property, the number of windows included, and the specific services that are ordered.
Yes. End Of Lease Cleaning can schedule Window Cleaning services as often as these are needed. You can arrange to have these services on a daily basis if this is what you want. We can accommodate any regular service requests for all of the cleaning services that we provide.
We can provide professional cleaning services throughout most regions and cities in Australia. This includes the Gold Coast, Sydney, Adelaide, Canberra, Brisbane, Melbourne, Perth, and many other areas.
The cleaning technicians from End Of Lease Cleaning will not clean any windows which are broken, cracked, or visibly damaged in any way. The cleaning technicians can not be responsible if the window breaks further or becomes damaged more, and for this reason the cleaners will not attempt to clean any window with these issues.
Yes, if this is what you want done. Our Window Cleaning services can cover both interior and exterior windows if both services are scheduled. You can also arrange to have either the interior or exterior only cleaned if this is preferred.
We offer flexible scheduling but our cleaning appointments can fill up quickly at times. Advance notice is recommended to ensure that the booking time you want is open and available.
No. Our cleaning technicians will handle everything to ensure that your windows are spotless. If you have any items that are placed in the window it is a good idea to remove these items so that the technicians can access the window panels, tracks, and frames.
If you have substances on your windows the cleaning technicians will make every attempt to remove these substances without damaging the window. In some cases it may not always be possible for us to remove some foreign substances completely.
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House Cleaners
We currently service thousands of clients who have entrusted us with taking care of their house cleaning. Our clients' security is our main priority.
We clean both empty and furnished houses, but there are some breakable items that we don't move.
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Q: How much do you charge?
Our charges vary depending on the cleaner, location, number of hours and frequency, but they start from $30 per hour, 3 hours minimum.
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Q: Do you clean windows?
We always clean the windows from inside, but the outside area is only done on request.
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Q: Do you clean wooden floor?
We sweep mop hard wood floors, and we also have polishing and waxing services, but only provided upon request.
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Recent Questions Answered
We are specialised in End of lease cleaning, Move out cleaning, Move in cleaning, Builders cleaning, Office cleaning, House cleaning and Window cleaning.
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Q: Do you move furniture?
Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.
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Q: Do you clean windows?
Yes we all windows on the first floor inside and out. If your building has two or more floors unfortunately we can only clean the windows from the inside (unless there is a balcony or patio and the windows are easy to reach)
We charge per hour with a minimum of 6 cleaning hours (travel time not included). No quote needed making things faster and easier !
We guarantee our work and will address all complaints immediately as long as the complaint is made within 48 hours of the time the job was completed. Our goal is to make you happy, and we provide quality work guaranteed.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
No, our team provides all cleaning products and equipment.
Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !
Weather you are moving in or out, or just simply trying to get your bond back you will be saving money getting your house professionally cleaned by us! Often people try to save money cleaning themselves and it is never up to the standards required, ultimately you will end up loosing money. Hiring END OF LEASE BOND CLEANING is in your best interest and we will leave you happy and satisfied with whatever the outcome may be.
End of lease bond cleaning is Australia's top leading provider for all your cleaning needs.
We are a superior cleaning company for many reasons:
- Communication: We stay in close contact with our customers to ensure they are completely satisfied will at the services that we have provided.
- Personnel: All of our personnel is fully insured. Each and every employee is given extensive training before they begin working at any site. They are also fitted with identifiable uniforms.
- Security and Safety: Due to the nature of the business, all of our employees are security cleared and assigned photo ID cards. All employees are instructed on dealing with building emergencies.
- Supervision and Inspection: We continuously monitor the performance of our employees and provide them with feedback to help them improve their performance if necessary. We also conduct thorough inspections of the facility on a regular basis in order to maintain cleanliness at all times.
We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.
We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.
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Q: Ae you licensed?
Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.
Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
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Q: Do I need to get an estimate?
No, the service we provide is hourly with a minimum or six cleaning hours (travel time is not included)
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Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?
We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.
Depending on the job and what is required, it could be one technician, two technicians or more.
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Q: Do I have to sign a contract?
Yes we do have a contract for you to sign upon our arrival with the terms and conditions of our services.
We require at least 48 hours notice for cancellation. It is important you let us know ahead of time that you are cancelling so we have time to re-direct out cleaning team.
We always try to have the same 2-person team clean your home every time. It is important for us to have the team get to know your home and your specific cleaning plan.
Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.
Yes all of our staff wear matching professional uniforms.
Yes. We comply with all local, provincial and federal laws, rules and regulations relating to licensing, marketing ethics, employment practices and workers rights. This does add cost to our prices and not all companies follow all the rules. Usually when a company offers you very low prices, it is the workers who are paying the price!
Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
We have an online feedback form. We always love to get feedback to become a stronger cleaning team.
Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
Accidents do occur at times. It is important to not panic and please do not become verbally abusive to the team. Just give us a call at the office and we will be glad to resolve the matter to your satisfaction.
We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
You can book you appointment online 24 hours a day, 7 days a week. After filling out out online form we will get back to you shortly to confirm your requested time.
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As a reputable real estate agency, we have used End of Lease Cleaning Pty Ltd and we are more than happy with the service provided. Effective and efficient, we will definitely use End of Lease Cleaning Pty Ltd again and would highly recommend them
Mark Sheppard, Laing + Simmons