We can provide Regular Domestic Residential Cleaning services on any basis that you require them. If you need technicians every day we will schedule this, or we can schedule biweekly, weekly, or even monthly visits if desired. You tell us how often you want services and then we will handle all of the arrangements.
We never require an annual contract or a minimum number of visits when services are booked. You are never obligated to continue using the cleaning services from End Of Lease Cleaning. To stop the scheduled services simply contact us and let us know that you no longer want to receive the services scheduled on a regular basis. You will only be obligated to pay for the services received.
End Of Lease Cleaning can provide any cleaning services that could possibly be needed or desired. Contact us and tell us what services you are interested in and we can provide a cost estimate and answer any questions that you may have.
The cost of Regular Domestic Residential Cleaning services from End Of Lease Cleaning will vary from one property and individual to another. The specific cleaning tasks requested as well as other relevant factors will all play a role in the price of the services and package provided.
Each booking will have a minimum of 2 cleaning technicians assigned to the property, and more will be scheduled if the property is large or extensive cleaning is required. We determine the ideal number of cleaners needed to get the job done professionally, and to take as little time as possible so you get quick results.
Yes. The End Of Lease cleaning technicians will not move or clean electronic equipment, glass knickknacks, or other items that can be broken or damaged very easily. Our cleaners can not be responsible for these items and they are not allowed to move them even for cleaning purposes.
Our services are charged by the hour as we do not give fixed quotes for our jobs. Since this service is charged by time, if your landlord isn’t happy with the clean-up, our team is ready to return to clean any missed items, and you will only be charged for the extra time taken to clean, without having to pay the minimum booking charges again. It's your responsibility to ensure we have access to return to the property to clean or redo any items that might have been missed or are unsatisfactory, even if your lease has ended. You are still required to pay for the time our cleaners spend on site even if there is a complaint from you or from your real estate agent or landlord, and no refunds will be given for time spent cleaning under any circumstances, as having to return back to clean missed or unsatisfactory items is a normal thing and it’s very easy to have missed some details during the clean, especially when the job is large or the place is very dirty to start with, and since you were not charged for that extra time to clean the complaint items initially, you will be required to pay for the extra time required upon our cleaners return to the property.
Our guarantee is only valid when feedback is made within 24 hours after the clean is complete as items can get dusty and dirty again very quickly. It is your responsibility to ensure that you or your landlord checks the property quickly after our team has completed their work. We recommend that you or are representative from your side are present onsite when our cleaners are finished with your cleaning to go through all details with our cleaners and ensure everything is done up to standards and that nothing has been missed, and that you are available to answer our calls during while the cleaning is taking place for when we have questions regarding the job or when we need clarification regarding requirements, expectations, access, estimated time required, and payment.
You simply send us an email which lists the items that need to be cleaned again so we can schedule it again with our cleaners. Any complaint must be made within 24 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 24 hours of the cleaning services being provided.
If there is a problem with any of our professional cleaning technicians we want to know immediately. Simply contact us and let us know what the issue is and we will get it resolved quickly. This may include not allowing the technician to be scheduled on your property or result in the termination of the technician if a serious problem or any wrongdoing is suspected. We carry all of the appropriate insurance coverage and provide all of the appropriate employee checks to ensure only highly qualified individuals are hired and retained.
Yes. At End Of Lease Cleaning we can schedule all of your cleaning needs with the same booking and appointment time. If there are additional cleaning services that you want performed just let us know what these services are when you book the appointment and we will make sure they are done. Exterior cleaning, windows, and many other services can be quickly arranged.
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Q: Is End Of Lease Cleaning qualified to provide Regular Domestic Residential Cleaning services?
Yes. We are highly qualified to provide Regular Domestic Residential Cleaning services and all other types of cleaning tasks. We are fully insured and registered in Australia and we have a reputation for top quality and excellent customer service.
