Recent Frequently Asked Questions
- A: Typically the Bond Cleaning package is performed after you have vacated the property and the home is empty but this is not always the case. End Of Lease Cleaning will clean the property even if there are still furnishings and household belongings inside, but this will take longer, cost more, and there are items that our technicians will not move.
Q: Does the property need to be emptied and vacant before the cleaning starts? - Bond Cleaning
Other FAQs :
- Q: What happens if my landlord refuses to return my bond?
- A: If the landlord refuses to return the bond ask for an itemized list of problems. The cleaning technicians from End Of Lease Cleaning will come back and clean the problem items again at no charge so that the landlord is satisfied.
- Q: How can I book a Bond Cleaning package?
- A: All you have to do is book the desired package or services online. Go to the End Of Lease Cleaning website and use the link to go to Bookings. Request the cleaning services or packages that you want and then book these services for the desired appointment time.
- Q: What if I want additional cleaning services in addition to the Bond Cleaning package?
- A: If additional cleaning tasks are desired simply list the additional cleaning services you want when you book the appointment and End Of Lease Cleaning will handle everything. These services will be performed as well as the package services during the scheduled appointment.
- Q: Will the property exterior be cleaned with Bond Cleaning Services?
- A: The Bond Cleaning package from End Of Lease Cleaning does not offer exterior cleaning as part of the standard services, but this task can be scheduled if you want the exterior cleaned. Simply request these services when you book the appointment.
- Q: Why does End Of Lease Cleaning send at least 2 cleaners to every property?
- A: A team of cleaners that will have a minimum of two technicians will be sent out for every booking. If more than 2 are needed this will be arranged before the booking time. We send a team of technicians so that the job is finished as soon as possible without lowering the quality of services received.
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