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4. What is Bond Cleaning?

Recent Frequently Asked Questions

Q: What is Bond Cleaning? - Bond Cleaning

• A: The Bond Cleaning packages and services provided by End Of Lease Cleaning are designed to ensure that the bond posted to rent a property is returned when the tenancy ends. We will clean the property from top to bottom, so the landlord or rental agent will be thrilled to provide a good reference and return the bond as long as the property has not been damaged in any way.

Other FAQs :

• Q: Why does End Of Lease Cleaning send at least 2 cleaners to every property?
• A: A team of cleaners that will have a minimum of two technicians will be sent out for every booking. If more than 2 are needed this will be arranged before the booking time. We send a team of technicians so that the job is finished as soon as possible without lowering the quality of services received.
• Q: How does the Bond Back Guarantee From End Of Lease Cleaning Work?
• A: We will ensure that the property will meet the cleanliness standards of the landlord or rental agent, and the bond will be returned as long as the property is still in the same physical condition it was received in. We will work with the landlord or rental agent to ensure that your bond is returned unless you request that we stop before we are finished providing the services booked.
• Q: What happens if my landlord refuses to return my bond?
• A: If the landlord refuses to return the bond ask for an itemized list of problems. The cleaning technicians from End Of Lease Cleaning will come back and clean the problem items again at no charge so that the landlord is satisfied.
• Q: How many cleaners can I schedule?
• A: Any number of cleaning technicians can be scheduled. If you feel that 20 technicians are needed then we can supply this number, but in most cases a much smaller team can get the job done quickly and effectively.
• Q: Does the property need to be emptied and vacant before the cleaning starts?
• A: Typically the Bond Cleaning package is performed after you have vacated the property and the home is empty but this is not always the case. End Of Lease Cleaning will clean the property even if there are still furnishings and household belongings inside, but this will take longer, cost more, and there are items that our technicians will not move.

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FAQs » Bond Cleaning