Recent Frequently Asked Questions
- A: We offer a number of different packages designed to meet all of the needs of our clients. There are packages for periodic cleaning visits, for specific circumstances and situations, and for specific cleaning services.
Q: Are other cleaning packages offered or just Builders Clean services? - Builders Cleaning
Other FAQs :
- Q: Does the Builders Clean service include the home exterior?
- A: With our Builders Clean service the entire interior of the home will be ready for showing. If the exterior needs to be cleaned this can be arranged when the appointment is booked as well. The time required for the cleaning will be longer if the home exterior is included, and this means a higher cost.
- Q: Do you provide the necessary equipment and cleaning supplies?
- A: Do you provide the necessary equipment and cleaning supplies?
- Q: What is the cost for the Builders Clean service?
- A: The final cost for the Builders Clean can vary significantly. Our pricing structure is easy to follow because we charge a flat hourly rate per cleaner. This rate is multiplied by the number of cleaners booked and then the total amount of hours required to complete the cleaning services. Some services may require additional equipment fees, and these will be calculated in as well if the equipment is needed for requested services.
- Q: What if there is a complaint about the services provided?
- A: End Of Lease Cleaning has a very high client satisfaction rate, and we take all client complaints, comments, and feedback very seriously. If you are unhappy about any of the services provided please contact us immediately so the issue can be resolved quickly. All complaints must be made within the first 36 hours after the services were provided or the complaint will not be regarded as valid. This is due to the fact that dust starts to accumulate again as soon as the property is clean and the cleaners leave the location.
- Q: Are windows cleaned with a Builders Clean?
- A: Yes. The interior windows will be cleaned thoroughly, and this includes dusting the ledge. Window exteriors can be cleaned on request.
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