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Frequently Asked Questions

• Q: Do you clean blinds?
• A: Blinds will be dusted thoroughly. If blinds need to be deep cleaned this service is available on request when you book the appointment.

Other FAQs :

• Q: Is advance notice required for Builders Clean services? How Much Notice Is Needed?
• A: Advance notice is required for Builders Clean services. While there is no set amount of advance notice required these services are in high demand so it is not always possible to provide them on short notice. Booking the appointment as early as you possibly can will help guarantee your place on the schedule, and ensure that all of the cleaners and equipment needed is available on the date you need them.
• Q: Is there a minimum hour requirement for Builders Clean services? Why?
• A: Yes. For Builders Clean services we have a 6 hour minimum requirement. This allows our cleaners to ensure that the property is ready to be shown or occupied, and has been thoroughly cleaned. Some properties may require longer and that is not a problem because there is an hourly rate charged so the price can be adjusted for this.
• Q: What is the hourly rate charged per cleaner?
• A: We charge a flat rate per hour per cleaner. Every booking will receive a minimum of 2 cleaners and possibly more, depending on the specific project and cleaning services requested.
• Q: Why will not the cleaners move certain items?
• A: There are some items that our professional cleaners will not move around because they can easily be broken, and furnishings may be heavy. Our cleaners can not be held responsible for any items moved.
• Q: Do you provide the necessary equipment and cleaning supplies?
• A: Do you provide the necessary equipment and cleaning supplies?

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