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Frequently Asked Questions

• Q: Do you clean bathroom and kitchen tile?
• A: We clean tiles in the bathroom and kitchen with all services but this is a light cleaning not a restoration clean. If you have tile that is in bad condition or has become discoloured or stained then you need to let us know this in advance because these problems require professional tile cleaning and this might be expensive. We can recommend companies for this service but we do not provide professional restoration cleaning for tiles.

Other FAQs :

• Q: When do I have to pay for the services?
• A: Payment for the cleaning services are due immediately when the job is finished. Every booking is different, and may require a different amount of time and number of cleaners.
• Q: Is a deposit required?
• A: Sometimes. The full amount due for the services provided is expected when the services are finished and the cleaning is complete. For some bookings, such as large orders where many cleaners are needed, a deposit may be required depending on the specific circumstances.
• Q: How long will it take to clean my home?
• A: The time required will depend on the size of your home and the condition of the property.
• Q: Does a home have to be empty to be cleaned?
• A: No. We clean furnished homes as well but there are certain items that we will not move because they are fragile or breakable. Homes that are furnished usually take longer to clean so they will cost more in most cases.
• Q: Do you clean garages?
• A: We can clean your garage if this service is needed. We will not go through a packed garage and sort your items for you but we can sweep, remove cobwebs, and perform other general cleaning services for this room on request.

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