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Frequently Asked Questions

• Q: Does a home have to be empty to be cleaned?
• A: No. We clean furnished homes as well but there are certain items that we will not move because they are fragile or breakable. Homes that are furnished usually take longer to clean so they will cost more in most cases.

Other FAQs :

• Q: Are there any special preparations needed before the cleaners arrive?
• A: Before the scheduled appointment you will need to do some basic cleaning and clearing the floors of clutter and objects. Any furniture or large items should be moved if this is necessary. This makes it possible for the cleaners to do a professional and thorough job.
• Q: Are the cleaners experienced?
• A: All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
• Q: Are you insured?
• A: Yes.
• Q: Do you clean bathroom and kitchen tile?
• A: We clean tiles in the bathroom and kitchen with all services but this is a light cleaning not a restoration clean. If you have tile that is in bad condition or has become discoloured or stained then you need to let us know this in advance because these problems require professional tile cleaning and this might be expensive. We can recommend companies for this service but we do not provide professional restoration cleaning for tiles.
• Q: How many cleaners will be sent to my home?
• A: Most jobs involve a team of 2-3 cleaners but arrangements can be made if more cleaners are needed.

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