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Frequently Asked Questions

• Q: How much advance notice is needed to book cleaning services?
• A: We suggest that you book the services needed as soon as possible. We try to oblige last minute bookings but this is not always possible.

Other FAQs :

• Q: Do you provide carpet cleaning?
• A: No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
• Q: Do you clean balconies?
• A: Yes.
• Q: Are the cleaners experienced?
• A: All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
• Q: Do you clean basements?
• A: We can provide general cleaning services for basements upon request. This includes dusting, sweeping, and cobweb removal. Additional services can also be arranged on request.
• Q: Is a deposit required?
• A: Sometimes. The full amount due for the services provided is expected when the services are finished and the cleaning is complete. For some bookings, such as large orders where many cleaners are needed, a deposit may be required depending on the specific circumstances.

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