Australia's #1 Choice for Real Estate Agents and Landlords!
End Of Lease Cleaning Pty Ltd is a well known and recognised name in the cleaning industry. Our reputation shows the value and importance that we place on cleaning every residence and commercial building using the highest standards in the industry. As a top company in Australia our customers know they are getting the best in the business and we are trusted by individuals and businesses. We clean homes, hospitals, hotels, clubs, offices, factories, and business premises!
Recent Frequently Asked Questions
- A: We suggest that you book the services needed as soon as possible. We try to oblige last minute bookings but this is not always possible.
Q: How much advance notice is needed to book cleaning services? - End Of Lease Cleaning
Other FAQs :
- Q: What if the landlord or agent complains about the cleaning performed?
- A: If you have chosen our bond back guarantee then our cleaners will return to the premises and clean the items requested for no additional charge, as long as the invoice has been fully paid on time. You simply send us an email which lists the items that need to be cleaned again, and this requires 1 day advance notice to schedule the cleaners. Any complaint must be made within 36 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 36 hours of the cleaning services being provided.
- Q: Do you offer a bond back guarantee?
- A: Yes. We offer a bond guarantee for homes in suitable condition after completing the number of hours required to clean it. In any case we will help you get your bond returned after our services unless the job was not completed for some reason, such as client request or demand.
- Q: Are you insured?
- A: Yes.
- Q: Why will not the cleaners move certain objects?
- A: Some objects are too heavy or too fragile for our cleaners to take responsibility. Glass knickknacks, heavy tables, and other similar items are difficult or fragile and our cleaners can not take responsibility for moving any items in the home.
- Q: How long will it take to clean my home?
- A: The time required will depend on the size of your home and the condition of the property.
For More Questions
FAQs » End Of Lease Cleaning
I always recommend End of Lease Cleaning Pty Ltd to my clients when their lease is up and they want the deposit refunded. End of Lease Cleaning Pty Ltd have a 100% success rate with customers receiving their bond back
John Spencer, LJ Hooker Real Estate