THANK YOU FOR YOUR ENQUIRY

Dear
Thank you for your enquiry.
To help us best serve your enquiry, you can upload any photos that highlight areas of concern.

We're happy to answer any questions you may have, and will get back to you as soon as we can.

Australia's #1 Choice for Real Estate Agents and Landlords!

Recent Frequently Asked Questions

    Q: What if I need a large number of cleaners for a large home or project? - End Of Lease Cleaning

  • A: We can arrange to have any number of cleaners available for your scheduled appointment, whether you need 2 cleaners or 20. If a large number of cleaning specialists will be needed this must be specified in advance when the appointment is booked.
End Of Lease Cleaning

Other FAQs :

  • Q: What if the landlord or agent complains about the cleaning performed?
  • A: If you have chosen our bond back guarantee then our cleaners will return to the premises and clean the items requested for no additional charge, as long as the invoice has been fully paid on time. You simply send us an email which lists the items that need to be cleaned again, and this requires 1 day advance notice to schedule the cleaners. Any complaint must be made within 36 hours of the services provided or we can not accept the complaint as valid. Dust accumulates rapidly so the property must be checked and a complaint sent within 36 hours of the cleaning services being provided.
    • Q: Do you clean bathroom and kitchen tile?
    • A: We clean tiles in the bathroom and kitchen with all services but this is a light cleaning not a restoration clean. If you have tile that is in bad condition or has become discoloured or stained then you need to let us know this in advance because these problems require professional tile cleaning and this might be expensive. We can recommend companies for this service but we do not provide professional restoration cleaning for tiles.
      • Q: Are the cleaners experienced?
      • A: All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
EOL Van

Field Service Management Software

End of lease cleaning
Visa
Quick Enquiry
Visa
   
 
 
Please wait...