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4. When do I have to pay for the services?

Recent Frequently Asked Questions

Q: When do I have to pay for the services? - End Of Lease Cleaning

• A: Payment for the cleaning services are due immediately when the job is finished. Every booking is different, and may require a different amount of time and number of cleaners.

Other FAQs :

• Q: Are exterior cobwebs removed?
• A: Exterior cobwebs can be removed upon request. This service must be requested in advance when the appointment is scheduled. Interior cobwebs are removed as part of the general cleaning services
• Q: Do you move furniture when cleaning?
• A: No. Our cleaners do not move furniture, other heavy objects, or items that are fragile and may be broken very easily. These items must be moved before our arrival. Our cleaners will assist when possible if needed in moving small lightweight items that are sturdy and not fragile.
• Q: Are the cleaners experienced?
• A: All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
• Q: Do you provide carpet cleaning?
• A: No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
• Q: Why will not the cleaners move certain objects?
• A: Some objects are too heavy or too fragile for our cleaners to take responsibility. Glass knickknacks, heavy tables, and other similar items are difficult or fragile and our cleaners can not take responsibility for moving any items in the home.

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