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Frequently Asked Questions

• Q: Why will not the cleaners move certain objects?
• A: Some objects are too heavy or too fragile for our cleaners to take responsibility. Glass knickknacks, heavy tables, and other similar items are difficult or fragile and our cleaners can not take responsibility for moving any items in the home.

Other FAQs :

• Q: Are the cleaners experienced?
• A: All of the cleaners at End Of Lease Cleaning are fully trained and have experience in the professional cleaning industry. Our cleaners always work in teams with a minimum of two individuals, to ensure that the job is completed properly and there are no safety concerns.
• Q: Do you provide window cleaning?
• A: Window interiors are always cleaned but the exterior of the windows are done only on request.
• Q: Does a home have to be empty to be cleaned?
• A: No. We clean furnished homes as well but there are certain items that we will not move because they are fragile or breakable. Homes that are furnished usually take longer to clean so they will cost more in most cases.
• Q: Do you move furniture when cleaning?
• A: No. Our cleaners do not move furniture, other heavy objects, or items that are fragile and may be broken very easily. These items must be moved before our arrival. Our cleaners will assist when possible if needed in moving small lightweight items that are sturdy and not fragile.
• Q: Do you clean garages?
• A: We can clean your garage if this service is needed. We will not go through a packed garage and sort your items for you but we can sweep, remove cobwebs, and perform other general cleaning services for this room on request.

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