1. Home »
2. faqs »
3. Move In Cleaning »
4. Are_knickknacks_moved_when_dusting_surfaces

Frequently Asked Questions

• Q: Are knickknacks moved when dusting surfaces?
• A: No. Our professional technicians will not lift or move items that are delicate or easily broken. These items will be carefully dusted and left in place.

Other FAQs :

• Q: Does the home need to be empty for Move In Cleaning?
• A: No. End Of Lease Cleaning can clean homes and commercial buildings which are furnished as well as those that are empty. Furnished homes require a longer cleaning time and the cost is more because of the furnishings, and there are some objects that our cleaners will not touch due to value or fragility issues.
• Q: What debris is removed from the home?
• A: All household garbage and rubbish will be removed and placed in the proper receptacle outside. Unless specific arrangements have been made the cleaners will not remove construction debris, chemicals or other toxic substances, or other types of debris.
• Q: What if I am not happy with the results?
• A: If you are not happy with the cleaning services received simply send an email listing the items you are unsatisfied with, and this complaint email must be sent to us within 36 hours of the services being provided. We will send a team of professional cleaners to clean the items again but we require 1 day advance notice for scheduling purposes.
• Q: Are the cleaning products used environmentally friendly?
• A: Yes. All of the products used for cleaning are safe, non toxic, and friendly to the environment.
• Q: Who provides the cleaning supplies?
• A: End Of Lease Cleaning will provide all of the cleaning supplies and equipment needed for the requested services. These supplies are included in the cost of the service.

For More Questions

FAQs » Move In Cleaning