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Frequently Asked Questions

• Q: Do you clean patios?
• A: Yes, if this service is requested when the appointment is booked.

Other FAQs :

• Q: Are the cleaning products used environmentally friendly?
• A: Yes. All of the products used for cleaning are safe, non toxic, and friendly to the environment.
• Q: Does the home need to be empty for Move In Cleaning?
• A: No. End Of Lease Cleaning can clean homes and commercial buildings which are furnished as well as those that are empty. Furnished homes require a longer cleaning time and the cost is more because of the furnishings, and there are some objects that our cleaners will not touch due to value or fragility issues.
• Q: Do you steam clean carpeting?
• A: No. We can arrange for the specialised equipment and cleaners needed to steam clean carpets but we do not provide this service. Make sure to request this when you book the appointment so that these can be arranged.
• Q: Are knickknacks moved when dusting surfaces?
• A: No. Our professional technicians will not lift or move items that are delicate or easily broken. These items will be carefully dusted and left in place.
• Q: Will the cleaners dust everything?
• A: The cleaning technicians will dust all surfaces up to arm's reach that can be easily accessed. Certain items will not be moved, and there are some items and components above arm level that will not be dusted unless specifically requested.

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