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Frequently Asked Questions

• Q: Do you dispose of toxic chemicals or other dangerous items?
• A: No. If the home has toxic chemicals or other items of a dangerous nature then we may not be able to provide cleaning services until these materials are removed and properly disposed of.

Other FAQs :

• Q: How Far Ahead Do I Need To Book Move In Cleaning Services?
• A: We suggest that you book the needed Move In Cleaning services as soon as you become aware that these services are needed. End Of Lease Cleaning does not require a large amount of notice in most cases, but if you wait too long it may not be possible to schedule the cleaners needed for the job on the day desired. Booking in advance as much as possible will help allow us to provide the services desired when you want them.
• Q: Do you clean garages?
• A: Yes, on request. This service includes dusting, sweeping, and cobweb removal. Additional services for this area can also be arranged.
• Q: Do you steam clean carpeting?
• A: No. We can arrange for the specialised equipment and cleaners needed to steam clean carpets but we do not provide this service. Make sure to request this when you book the appointment so that these can be arranged.
• Q: Do you offer a guarantee?
• A: We have a 100% Satisfaction Guarantee for our Move In Cleaning services.
• Q: How long does Move In Cleaning take?
• A: The time required for End Of Lease Cleaning to provide Move In Cleaning services can vary widely. The exact time spent will depend on the size and complexity of your home, as well as the general condition present when the cleaners arrive for the scheduled appointment.

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