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Frequently Asked Questions

• Q: Do you offer a guarantee?
• A: We have a 100% Satisfaction Guarantee for our Move In Cleaning services.

Other FAQs :

• Q: Do you steam clean carpeting?
• A: No. We can arrange for the specialised equipment and cleaners needed to steam clean carpets but we do not provide this service. Make sure to request this when you book the appointment so that these can be arranged.
• Q: What debris is removed from the home?
• A: All household garbage and rubbish will be removed and placed in the proper receptacle outside. Unless specific arrangements have been made the cleaners will not remove construction debris, chemicals or other toxic substances, or other types of debris.
• Q: Do you clean windows?
• A: Yes, on request. End Of Lease cleaning offers window interior and exterior cleaning as two separate services, and each service must be requested when you book the cleaning appointment.
• Q: Who provides the cleaning supplies?
• A: End Of Lease Cleaning will provide all of the cleaning supplies and equipment needed for the requested services. These supplies are included in the cost of the service.
• Q: How Far Ahead Do I Need To Book Move In Cleaning Services?
• A: We suggest that you book the needed Move In Cleaning services as soon as you become aware that these services are needed. End Of Lease Cleaning does not require a large amount of notice in most cases, but if you wait too long it may not be possible to schedule the cleaners needed for the job on the day desired. Booking in advance as much as possible will help allow us to provide the services desired when you want them.

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