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Frequently Asked Questions

• Q: What debris is removed from the home?
• A: All household garbage and rubbish will be removed and placed in the proper receptacle outside. Unless specific arrangements have been made the cleaners will not remove construction debris, chemicals or other toxic substances, or other types of debris.

Other FAQs :

• Q: Do you dispose of toxic chemicals or other dangerous items?
• A: No. If the home has toxic chemicals or other items of a dangerous nature then we may not be able to provide cleaning services until these materials are removed and properly disposed of.
• Q: Can cleaning services be arranged for basements?
• A: Yes, but you must request these services when you book the appointment for the cleaning.
• Q: What if emergency cleaning is needed because of flooding or other unforeseen events?
• A: End Of Lease Cleaning offers 24/7 emergency professional cleaning services. When you request emergency cleaning services there is no advance notice needed and we will send the needed technicians out as soon as possible.
• Q: Do you clean garages?
• A: Yes, on request. This service includes dusting, sweeping, and cobweb removal. Additional services for this area can also be arranged.
• Q: Will the cleaners help me move furniture?
• A: No. Whenever possible the cleaning technicians will assist with light objects that are not fragile, but they can not be held responsible for any furniture moved because damage may occur. Heavy furniture will not be moved at all because of the potential for damage and injury involved.

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