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Frequently Asked Questions

• Q: Will the cleaners help me move furniture?
• A: No. Whenever possible the cleaning technicians will assist with light objects that are not fragile, but they can not be held responsible for any furniture moved because damage may occur. Heavy furniture will not be moved at all because of the potential for damage and injury involved.

Other FAQs :

• Q: How long does Move In Cleaning take?
• A: The time required for End Of Lease Cleaning to provide Move In Cleaning services can vary widely. The exact time spent will depend on the size and complexity of your home, as well as the general condition present when the cleaners arrive for the scheduled appointment.
• Q: Are knickknacks moved when dusting surfaces?
• A: No. Our professional technicians will not lift or move items that are delicate or easily broken. These items will be carefully dusted and left in place.
• Q: Do you clean patios?
• A: Yes, if this service is requested when the appointment is booked.
• Q: Can cleaning services be arranged for basements?
• A: Yes, but you must request these services when you book the appointment for the cleaning.
• Q: Do you steam clean carpeting?
• A: No. We can arrange for the specialised equipment and cleaners needed to steam clean carpets but we do not provide this service. Make sure to request this when you book the appointment so that these can be arranged.

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