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Frequently Asked Questions

• Q: Are ceiling fans dusted?
• A: Only on request except if the service is included in one of the many packages offered. If you request this service when booking the appointment then the cleaners will dust the ceiling fans during the visit.

Other FAQs :

• Q: Do you clean carpets?
• A: No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
• Q: Can you provide a dumpster for the rubbish?
• A: No, but we can advise you on who to contact for this service.
• Q: Will you remove any abandoned property?
• A: No. The cleaning technicians will remove household garbage and debris, but any abandoned property must be addressed separately. If the tenants abandoned property and left then the client can request that we remove the items as rubbish. We will not move any large, bulky, or heavy items including furniture or electronics, and the technicians will not be responsible for the condition of the items.
• Q: Does the home or apartment need to be empty?
• A: For most Move Out Cleaning services the home has been vacated but we also clean furnished properties as well. Furnishings will slow down the process some but can be accommodated. If the property is furnished then the cleaning costs and time required are usually greater because of this fact, and there are some items that will not be moved.
• Q: Is the property outside of the home cleaned as well?
• A: This can be arranged with advance notice but is not included in most service packages.

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