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Frequently Asked Questions

• Q: Can other cleaning services be arranged for the same time?
• A: Yes. If you want additional services you only have to request them when you book the appointment. We will arrange for all of the desired cleaning services to be provided when you make the booking, and schedule any additional equipment or professional cleaners that may be needed.

Other FAQs :

• Q: Does the home or apartment need to be empty?
• A: For most Move Out Cleaning services the home has been vacated but we also clean furnished properties as well. Furnishings will slow down the process some but can be accommodated. If the property is furnished then the cleaning costs and time required are usually greater because of this fact, and there are some items that will not be moved.
• Q: What if more than 1 cleaner is needed?
• A: We can arrange for any number of cleaners for your booking. A minimum of 2 cleaners will be sent for every booking and this number will be increased if necessary based on the services required and the size and complexity of the property.
• Q: Do I have to provide the cleaning supplies?
• A: No. Our cleaning technicians will arrive with all of the supplies and equipment needed to perform the requested services.
• Q: Is rubbish removed from the property?
• A: Yes, if this service is requested. For an additional charge all garbage and rubbish inside and outside of the property can be removed and disposed of.
• Q: Do you provide emergency cleaning services?
• A: Yes. While advance notice is recommended we understand that emergencies happen, and cleaning services may be needed immediately. Our emergency cleaning services are available around the clock, 7 days a week, to meet any emergency needs you have for cleaning technicians.

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