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Frequently Asked Questions

• Q: Do I have to provide the cleaning supplies?
• A: No. Our cleaning technicians will arrive with all of the supplies and equipment needed to perform the requested services.

Other FAQs :

• Q: What if more than 1 cleaner is needed?
• A: We can arrange for any number of cleaners for your booking. A minimum of 2 cleaners will be sent for every booking and this number will be increased if necessary based on the services required and the size and complexity of the property.
• Q: Can other cleaning services be arranged for the same time?
• A: Yes. If you want additional services you only have to request them when you book the appointment. We will arrange for all of the desired cleaning services to be provided when you make the booking, and schedule any additional equipment or professional cleaners that may be needed.
• Q: What if all the furnishings and household items are abandoned?
• A: We will remove all of the smaller light items and clean around the items that we will not move. Special arrangements can be made for the complete removal of all the abandoned property but we do not perform furniture removal or heavy lifting. These services must be provided by another company, and we can make recommendations if needed.
• Q: Do you clean carpets?
• A: No. Carpets that need to be steam cleaned or dry cleaned require additional arrangements. We can recommend companies for this service but we do not provide steam cleaning or dry cleaning for carpet.
• Q: Can you provide a dumpster for the rubbish?
• A: No, but we can advise you on who to contact for this service.

For More Questions

FAQs » Move Out Cleaning