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Frequently Asked Questions

  • Q: Do you clean garages? What about balconies?
  • A: Yes to both questions. We can arrange to clean your garage, basement, patio, or balcony while we are providing other cleaning services or as a stand alone cleaning service. Simply request this when you book the appointment.
Move Out Cleaning

Other FAQs :

  • Q: Can other cleaning services be arranged for the same time?
  • A: Yes. If you want additional services you only have to request them when you book the appointment. We will arrange for all of the desired cleaning services to be provided when you make the booking, and schedule any additional equipment or professional cleaners that may be needed.
    • Q: Is the property outside of the home cleaned as well?
    • A: This can be arranged with advance notice but is not included in most service packages.
      • Q: Do you provide an estimate for your services?
      • A: Yes. When the cleaning technicians arrive the services desired will be discussed and the condition of the property will be evaluated. An estimate will be provided, and if you agree to the services the work will be started immediately in most cases.
        • Q: Do you provide emergency cleaning services?
        • A: Yes. While advance notice is recommended we understand that emergencies happen, and cleaning services may be needed immediately. Our emergency cleaning services are available around the clock, 7 days a week, to meet any emergency needs you have for cleaning technicians.
          • Q: Do you remove grout stains?
          • A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.

          For More Questions

          FAQs » Move Out Cleaning


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