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Frequently Asked Questions

• Q: Do you provide an estimate for your services?
• A: Yes. When the cleaning technicians arrive the services desired will be discussed and the condition of the property will be evaluated. An estimate will be provided, and if you agree to the services the work will be started immediately in most cases.

Other FAQs :

• Q: Are cobwebs removed on the home exterior?
• A: Only if requested when the initial services are booked.
• Q: Is rubbish removed from the property?
• A: Yes, if this service is requested. For an additional charge all garbage and rubbish inside and outside of the property can be removed and disposed of.
• Q: What cleaning supplies are used?
• A: Our cleaning technicians will use a range of cleaning products and supplies, all of which are safe and not toxic. These products are friendly to people, animals, and the environment.
• Q: What cleaning packages are offered?
• A: End Of Lease Cleaning offers a variety of cleaning packages specifically designed to meet certain needs and situations. Every cleaning service offered can be ordered separately or a complete package can be chosen or designed to meet your exact needs and preferences.
• Q: Is advance notice needed?
• A: We try to accommodate every customer and while advance notice may not always be needed it is advised. Short notice bookings may run into scheduling difficulties which make it impossible to provide the services immediately. Our 24/7 emergency services are the exception but for normal bookings we advise as much advance notice as possible to ensure that the cleaners and equipment will be available when needed.

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