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Frequently Asked Questions

• Q: Is rubbish removed from the property?
• A: Yes, if this service is requested. For an additional charge all garbage and rubbish inside and outside of the property can be removed and disposed of.

Other FAQs :

• Q: Is the property outside of the home cleaned as well?
• A: This can be arranged with advance notice but is not included in most service packages.
• Q: Do you clean garages? What about balconies?
• A: Yes to both questions. We can arrange to clean your garage, basement, patio, or balcony while we are providing other cleaning services or as a stand alone cleaning service. Simply request this when you book the appointment.
• Q: What cleaning packages are offered?
• A: End Of Lease Cleaning offers a variety of cleaning packages specifically designed to meet certain needs and situations. Every cleaning service offered can be ordered separately or a complete package can be chosen or designed to meet your exact needs and preferences.
• Q: Do I have to provide the cleaning supplies?
• A: No. Our cleaning technicians will arrive with all of the supplies and equipment needed to perform the requested services.
• Q: Do you remove grout stains?
• A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.

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FAQs » Move Out Cleaning