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4. What if more than 1 cleaner is needed?

Recent Frequently Asked Questions

Q: What if more than 1 cleaner is needed? - Move Out Cleaning

• A: We can arrange for any number of cleaners for your booking. A minimum of 2 cleaners will be sent for every booking and this number will be increased if necessary based on the services required and the size and complexity of the property.

Other FAQs :

• Q: Is advance notice needed?
• A: We try to accommodate every customer and while advance notice may not always be needed it is advised. Short notice bookings may run into scheduling difficulties which make it impossible to provide the services immediately. Our 24/7 emergency services are the exception but for normal bookings we advise as much advance notice as possible to ensure that the cleaners and equipment will be available when needed.
• Q: Are cobwebs removed on the home exterior?
• A: Only if requested when the initial services are booked.
• Q: Do I have to provide the cleaning supplies?
• A: No. Our cleaning technicians will arrive with all of the supplies and equipment needed to perform the requested services.
• Q: Do you remove grout stains?
• A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.
• Q: Do you provide emergency cleaning services?
• A: Yes. While advance notice is recommended we understand that emergencies happen, and cleaning services may be needed immediately. Our emergency cleaning services are available around the clock, 7 days a week, to meet any emergency needs you have for cleaning technicians.

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