Frequently Asked Questions - Office Cleaning
Office Cleaning
The time required for office cleaning can vary significantly, and will depend on the specific size of the offices and their general condition.
We schedule a team with a minimum of 2 professional cleaners, but the actual number will vary depending on the size of the project and any additional services requested. We can arrange for any number of cleaners that you may need.
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Q: Do you steam clean carpets?
No, we do not professionally steam clean carpets. If this service is required you should let us know when you book the cleaning services appointment, and we can make recommendations for this service.
Yes, but this service must be requested at the time of the booking.
Yes, we are fully insured and certified in the cleaning industry.
No. We try to accommodate all of our clients but the bookings for our professional cleaners and office cleaning services fill up quickly. Without advance notice we can not guarantee that the cleaners needed will be available and scheduled for your office cleaning project.
We advise that you book your office cleaning appointment as soon as possible. This allows us to schedule the number of cleaners needed and ensures that you receive professional services and fantastic results.
No. The cleaners will dust the desks and items but can not be responsible for moving items because breakage or damage may occur.
Not unless this service is requested when the booking is made.
In rare circumstances we may not be able to provide services. If a commercial property has special safety considerations, such as numerous toxic chemicals or other dangerous conditions, then we may not be able to provide cleaning services. The initial appointment allows us to determine the types of services needed and whether we can provide these services safely and effectively.
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Q: Do you remove grout stains?
Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.
Yes. You decide how often you need the specific cleaning services, whether this is daily, weekly, monthly, quarterly, or annually.
No. We can provide cleaning services at any time needed, even during the middle of the business day. It is important to note that if the office is open and in operation the time needed to clean may be longer due to this factor.
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Q: Can I book daily services?
Yes. When you book the cleaning services you can choose to have these services performed as frequently as desired. Just specify this in the booking information and we will provide the services with the requested frequency until instructed otherwise.
Sometimes emergency situations happen and cleaning services are needed quickly. Our emergency cleaning service can be reached 24/7, so we are available when you need us. We will get cleaners to the property ASAP to take care of your emergency cleaning needs. No advance notice is needed for emergency cleaning services.
We clean all types of properties. This includes homes, apartments, cottages, hotels, offices, retail structures, and commercial premises.
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Q: Are carpets and rugs cleaned?
The cleaners will vacuum all carpets and rugs. If steam or dry cleaning is needed we can arrange for these services but we do not provide them as part of our general cleaning services.
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I always recommend End of Lease Cleaning Pty Ltd to my clients when their lease is up and they want the deposit refunded. End of Lease Cleaning Pty Ltd have a 100% success rate with customers receiving their bond back
John Spencer, LJ Hooker Real Estate
