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4. Do you remove grout stains?

Recent Frequently Asked Questions

Q: Do you remove grout stains? - Office Cleaning

• A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.

Other FAQs :

• Q: How many cleaners will be scheduled?
• A: We schedule a team with a minimum of 2 professional cleaners, but the actual number will vary depending on the size of the project and any additional services requested. We can arrange for any number of cleaners that you may need.
• Q: Is the property exterior cleaned?
• A: Not unless this service is requested when the booking is made.
• Q: Do you clean stores?
• A: Yes.
• Q: Are there any commercial businesses you will not clean?
• A: In rare circumstances we may not be able to provide services. If a commercial property has special safety considerations, such as numerous toxic chemicals or other dangerous conditions, then we may not be able to provide cleaning services. The initial appointment allows us to determine the types of services needed and whether we can provide these services safely and effectively.
• Q: Can I book daily services?
• A: Yes. When you book the cleaning services you can choose to have these services performed as frequently as desired. Just specify this in the booking information and we will provide the services with the requested frequency until instructed otherwise.

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