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Frequently Asked Questions

• Q: Do you remove grout stains?
• A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.

Other FAQs :

• Q: Do you clean homes and apartments or only offices and commercial structures?
• A: We clean all types of properties. This includes homes, apartments, cottages, hotels, offices, retail structures, and commercial premises.
• Q: Is End Of Lease Cleaning insured?
• A: Yes, we are fully insured and certified in the cleaning industry.
• Q: Do you offer same day services?
• A: No. We try to accommodate all of our clients but the bookings for our professional cleaners and office cleaning services fill up quickly. Without advance notice we can not guarantee that the cleaners needed will be available and scheduled for your office cleaning project.
• Q: Will the cleaners move items on desks?
• A: No. The cleaners will dust the desks and items but can not be responsible for moving items because breakage or damage may occur.
• Q: What if emergency cleaning is needed?
• A: Sometimes emergency situations happen and cleaning services are needed quickly. Our emergency cleaning service can be reached 24/7, so we are available when you need us. We will get cleaners to the property ASAP to take care of your emergency cleaning needs. No advance notice is needed for emergency cleaning services.

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FAQs » Office Cleaning