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4. Do you steam clean carpets?

Recent Frequently Asked Questions

Q: Do you steam clean carpets? - Office Cleaning

• A: No, we do not professionally steam clean carpets. If this service is required you should let us know when you book the cleaning services appointment, and we can make recommendations for this service.

Other FAQs :

• Q: Do you clean stores?
• A: Yes.
• Q: Are the cleaning technicians bonded?
• A: Yes.
• Q: Are there any commercial businesses you will not clean?
• A: In rare circumstances we may not be able to provide services. If a commercial property has special safety considerations, such as numerous toxic chemicals or other dangerous conditions, then we may not be able to provide cleaning services. The initial appointment allows us to determine the types of services needed and whether we can provide these services safely and effectively.
• Q: What if emergency cleaning is needed?
• A: Sometimes emergency situations happen and cleaning services are needed quickly. Our emergency cleaning service can be reached 24/7, so we are available when you need us. We will get cleaners to the property ASAP to take care of your emergency cleaning needs. No advance notice is needed for emergency cleaning services.
• Q: Do you remove grout stains?
• A: Permenent grout stains require professional tile and grout restoration specialists to remove and may sometimes require regrouting, these are not services that we provide. We will only lightly clean your grout manually as part of our service. If you are in need for a specialist we can reccommend a company that specialises in tile and grout restoration.

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