Frequently Asked Questions - Once Off Cleaning
Once Off Cleaning
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Q: What is One Off Cleaning?
One Off Cleaning is a package offered by End Of Lease Cleaning that includes a single booking and a spotless home after the appointment. Often certain tasks are overlooked and the cleaning chores can pile up. Our professional cleaners can come in and set everything right, giving your home a detailed cleaning from top to bottom and side to side. This package is very helpful when one time assistance is needed occasionally.
When you book the cleaning services you will also receive a quote for the schedule day and time for the services. A professional cleaning technician will arrive and confirm the quote for the services you desire. If the estimate is accepted then the technicians will usually start the job immediately.
The amount of time and the number of cleaners required for a One Off Cleaning package can vary widely. The specific time and technicians needed will depend on the size and condition of the property, as well as any additional cleaning services that are requested.
We offer a 100% Satisfaction Guarantee and a Bond Back Guarantee to all of our customers. These guarantees show that we believe in the quality of the work performed by our cleaning technicians and that we stand behind every service that we offer.
If the exterior of the property needs to be cleaned then this can be requested when the package is booked. The specific tasks required can be listed or discussed when the booking is scheduled.
The technicians will remove the rubbish to the designated outside container that is provided. The technicians will not remove garbage from the property location.
It is a good idea to pick up items that are scattered on the floor. The End Of Lease Cleaning technicians can clean properties in any condition though. If the property is not tidied in any way the cleaning may take longer and cost more as a result.
There are some items that the technicians will not move, and glass knickknacks are one of these. Items which are very fragile or breakable will not be moved by the technicians to prevent any damage to these items. Instead the technicians will carefully dust around the items.
We can clean balconies, patios, porches, garages, and other areas if these services are requested at the booking. You simply tell us what cleaning services you need and then we will provide these services at the scheduled appointment time.
End Of Lease Cleaning is fully insured and registered according to Australia law.
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I always recommend End of Lease Cleaning Pty Ltd to my clients when their lease is up and they want the deposit refunded. End of Lease Cleaning Pty Ltd have a 100% success rate with customers receiving their bond back
John Spencer, LJ Hooker Real Estate
