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4. Why will not the cleaners move my glass knickknacks and dust under these items?

Recent Frequently Asked Questions

Q: Why will not the cleaners move my glass knickknacks and dust under these items? - Once Off Cleaning

• A: There are some items that the technicians will not move, and glass knickknacks are one of these. Items which are very fragile or breakable will not be moved by the technicians to prevent any damage to these items. Instead the technicians will carefully dust around the items.

Other FAQs :

• Q: What kind of guarantee does End Of Lease Cleaning offer?
• A: We offer a 100% Satisfaction Guarantee and a Bond Back Guarantee to all of our customers. These guarantees show that we believe in the quality of the work performed by our cleaning technicians and that we stand behind every service that we offer.
• Q: How much time is needed for One Off Cleaning?
• A: The amount of time and the number of cleaners required for a One Off Cleaning package can vary widely. The specific time and technicians needed will depend on the size and condition of the property, as well as any additional cleaning services that are requested.
• Q: What if I want the property exterior cleaned as well?
• A: If the exterior of the property needs to be cleaned then this can be requested when the package is booked. The specific tasks required can be listed or discussed when the booking is scheduled.
• Q: Will the cleaning technicians take away the garbage?
• A: The technicians will remove the rubbish to the designated outside container that is provided. The technicians will not remove garbage from the property location.
• Q: What if I have a patio or balcony?
• A: We can clean balconies, patios, porches, garages, and other areas if these services are requested at the booking. You simply tell us what cleaning services you need and then we will provide these services at the scheduled appointment time.

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