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Recent Frequently Asked Questions

Q: Ae you licensed? - Recent Questions Answered

• A: Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.

Other FAQs :

• Q: Can I pay over the phone with my credit card?
• A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
• Q: Will the same END OF LEASE BOND CLEANING team clean my house each time?
• A: We always try to have the same 2-person team clean your home every time. It is important for us to have the team get to know your home and your specific cleaning plan.
• Q: Do you clean windows?
• A: Yes we all windows on the first floor inside and out. If your building has two or more floors unfortunately we can only clean the windows from the inside (unless there is a balcony or patio and the windows are easy to reach)
• Q: How much will the service cost?
• A: We charge per hour with a minimum of 6 cleaning hours (travel time not included). No quote needed making things faster and easier !
• Q: Can I chance the time of day I made my appointment if something comes up?
• A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.

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