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Recent Frequently Asked Questions

Q: Ae you licensed? - Recent Questions Answered

• A: Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.

Other FAQs :

• Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
• A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
• Q: How many people will be cleaning my house or business?
• A: Depending on the job and what is required, it could be one technician, two technicians or more.
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: What makes END OF LEASE BOND CLEANING a superior cleaning company?
• A: We are a superior cleaning company for many reasons:
  
  • Communication: We stay in close contact with our customers to ensure they are completely satisfied will at the services that we have provided.
  • Personnel: All of our personnel is fully insured. Each and every employee is given extensive training before they begin working at any site. They are also fitted with identifiable uniforms.
  • Security and Safety: Due to the nature of the business, all of our employees are security cleared and assigned photo ID cards. All employees are instructed on dealing with building emergencies.
  • Supervision and Inspection: We continuously monitor the performance of our employees and provide them with feedback to help them improve their performance if necessary. We also conduct thorough inspections of the facility on a regular basis in order to maintain cleanliness at all times.
• Q: Do you safely train your END OF LEASE BOND CLEANING staff?
• A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.

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