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4. Can I chance the time of day I made my appointment if something comes up?

Recent Frequently Asked Questions

Q: Can I chance the time of day I made my appointment if something comes up? - Recent Questions Answered

• A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.

Other FAQs :

• Q: Does END OF LEASE BOND CLEANING comply with all laws?
• A: Yes. We comply with all local, provincial and federal laws, rules and regulations relating to licensing, marketing ethics, employment practices and workers rights. This does add cost to our prices and not all companies follow all the rules. Usually when a company offers you very low prices, it is the workers who are paying the price!
• Q: Does your END OF LEASE BOND CLEANING staff wear uniforms?
• A: Yes all of our staff wear matching professional uniforms.
• Q: Do you guarantee my bond back?
• A: We do offer a bond back guarantee for an additional $50 upon payment. We have a 95% success rate with people receiving their bonds back however we do not guarantee you will get your bond back after the regular cleaning service cost.
• Q: Ae you licensed?
• A: Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.
• Q: Do you safely train your END OF LEASE BOND CLEANING staff?
• A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.

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