Recent Frequently Asked Questions
- A: Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !
Q: Can you clean for me the same day I book my appointment? - Recent Questions Answered
Other FAQs :
- Q: Do I pay before or after the cleaning?
- A: Payment is taken after the cleaning is complete.
- Q: What if I need to change my service time or day?
- A: We require at least 48 hours notice for cancellation. It is important you let us know ahead of time that you are cancelling so we have time to re-direct out cleaning team.
- Q: Do you background check your employees?
- A: Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
- Q: Do you move furniture?
- A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.
- Q: Do I have to sign a contract?
- A: Yes we do have a contract for you to sign upon our arrival with the terms and conditions of our services.
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