THANK YOU FOR YOUR ENQUIRY

Dear
Thank you for your enquiry.
To help us best serve your enquiry, you can upload any photos that highlight areas of concern.

We're happy to answer any questions you may have, and will get back to you as soon as we can.

Australia's #1 Choice for Real Estate Agents and Landlords!

Frequently Asked Questions

  • Q: Do I have to be home while having my house cleaned?
  • A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.
end of lease general

Other FAQs :

  • Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
  • A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
    • Q: Can I pay over the phone with my credit card?
    • A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
      • Q: Can I chance the time of day I made my appointment if something comes up?
      • A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
        • Q: What do I do with my indoor pets?
        • A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.
        • For More Questions

          FAQs » Recent Questions Answered


EOL Van

Field Service Management Software

End of lease cleaning
Visa
Quick Enquiry
Visa
   
 
 
Please wait...