Recent Frequently Asked Questions
- A: Yes we do have a contract for you to sign upon our arrival with the terms and conditions of our services.
Q: Do I have to sign a contract? - Recent Questions Answered
Other FAQs :
- Q: Do you background check your employees?
- A: Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
- Q: Can I chance the time of day I made my appointment if something comes up?
- A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
- Q: Do I need to provide the cleaning products and equipment?
- A: No, our team provides all cleaning products and equipment.
- Q: Do I have to be home while having my house cleaned?
- A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.
- Q: Do I pay before or after the cleaning?
- A: Payment is taken after the cleaning is complete.
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