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Recent Frequently Asked Questions

Q: Do I need to provide the cleaning products and equipment? - Recent Questions Answered

• A: No, our team provides all cleaning products and equipment.

Other FAQs :

• Q: How can I give feedback for END OF LEASE BOND CLEANING?
• A: We have an online feedback form. We always love to get feedback to become a stronger cleaning team.
• Q: What makes END OF LEASE BOND CLEANING a superior cleaning company?
• A: We are a superior cleaning company for many reasons:
  
  • Communication: We stay in close contact with our customers to ensure they are completely satisfied will at the services that we have provided.
  • Personnel: All of our personnel is fully insured. Each and every employee is given extensive training before they begin working at any site. They are also fitted with identifiable uniforms.
  • Security and Safety: Due to the nature of the business, all of our employees are security cleared and assigned photo ID cards. All employees are instructed on dealing with building emergencies.
  • Supervision and Inspection: We continuously monitor the performance of our employees and provide them with feedback to help them improve their performance if necessary. We also conduct thorough inspections of the facility on a regular basis in order to maintain cleanliness at all times.
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: How should the cleaning team be paid?
• A: We accept cash and credit card.
• Q: Does END OF LEASE BOND CLEANING comply with all laws?
• A: Yes. We comply with all local, provincial and federal laws, rules and regulations relating to licensing, marketing ethics, employment practices and workers rights. This does add cost to our prices and not all companies follow all the rules. Usually when a company offers you very low prices, it is the workers who are paying the price!

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