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Recent Frequently Asked Questions

Q: Do you clean windows? - Recent Questions Answered

• A: Yes we all windows on the first floor inside and out. If your building has two or more floors unfortunately we can only clean the windows from the inside (unless there is a balcony or patio and the windows are easy to reach)

Other FAQs :

• Q: What do I do with my indoor pets?
• A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.
• Q: How should the cleaning team be paid?
• A: We accept cash and credit card.
• Q: Can I pay over the phone with my credit card?
• A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
• Q: How do I book my appointment with you?
• A: You can book you appointment online 24 hours a day, 7 days a week. After filling out out online form we will get back to you shortly to confirm your requested time.
• Q: Do I have to be home while having my house cleaned?
• A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.

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