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Frequently Asked Questions

• Q: Do you clean windows?
• A: Yes we all windows on the first floor inside and out. If your building has two or more floors unfortunately we can only clean the windows from the inside (unless there is a balcony or patio and the windows are easy to reach)

Other FAQs :

• Q: How much will the service cost?
• A: We charge per hour with a minimum of 6 cleaning hours (travel time not included). No quote needed making things faster and easier !
• Q: Can you clean for me the same day I book my appointment?
• A: Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !
• Q: Do you safely train your END OF LEASE BOND CLEANING staff?
• A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.
• Q: What should I do if something is broken while your team is cleaning?
• A: Accidents do occur at times. It is important to not panic and please do not become verbally abusive to the team. Just give us a call at the office and we will be glad to resolve the matter to your satisfaction.
• Q: Do I pay before or after the cleaning?
• A: Payment is taken after the cleaning is complete.

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