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Recent Frequently Asked Questions

Q: Do you move furniture? - Recent Questions Answered

• A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.

Other FAQs :

• Q: Do I pay before or after the cleaning?
• A: Payment is taken after the cleaning is complete.
• Q: Do you clean windows?
• A: Yes we all windows on the first floor inside and out. If your building has two or more floors unfortunately we can only clean the windows from the inside (unless there is a balcony or patio and the windows are easy to reach)
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: Why should I hire a professional cleaning service?
• A: Weather you are moving in or out, or just simply trying to get your bond back you will be saving money getting your house professionally cleaned by us! Often people try to save money cleaning themselves and it is never up to the standards required, ultimately you will end up loosing money. Hiring END OF LEASE BOND CLEANING is in your best interest and we will leave you happy and satisfied with whatever the outcome may be.
• Q: Can I pay over the phone with my credit card?
• A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.

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