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Recent Frequently Asked Questions

Q: Do you move furniture? - Recent Questions Answered

• A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.

Other FAQs :

• Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
• A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
• Q: Does your END OF LEASE BOND CLEANING staff wear uniforms?
• A: Yes all of our staff wear matching professional uniforms.
• Q: Can I chance the time of day I made my appointment if something comes up?
• A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: What cleaning services do you provide?
• A: We are specialised in End of lease cleaning, Move out cleaning, Move in cleaning, Builders cleaning, Office cleaning, House cleaning and Window cleaning.

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