Australia's #1 Choice for Real Estate Agents and Landlords!
End Of Lease Cleaning Pty Ltd is a well known and recognised name in the cleaning industry. Our reputation shows the value and importance that we place on cleaning every residence and commercial building using the highest standards in the industry. As a top company in Australia our customers know they are getting the best in the business and we are trusted by individuals and businesses. We clean homes, hospitals, hotels, clubs, offices, factories, and business premises!
Recent Frequently Asked Questions
- A: We guarantee our work and will address all complaints immediately as long as the complaint is made within 48 hours of the time the job was completed. Our goal is to make you happy, and we provide quality work guaranteed.
Q: Do you offer a refund if I am not satisfied? - Recent Questions Answered
Other FAQs :
- Q: What makes END OF LEASE BOND CLEANING a superior cleaning company?
We are a superior cleaning company for many reasons:
- Communication: We stay in close contact with our customers to ensure they are completely satisfied will at the services that we have provided.
- Personnel: All of our personnel is fully insured. Each and every employee is given extensive training before they begin working at any site. They are also fitted with identifiable uniforms.
- Security and Safety: Due to the nature of the business, all of our employees are security cleared and assigned photo ID cards. All employees are instructed on dealing with building emergencies.
- Supervision and Inspection: We continuously monitor the performance of our employees and provide them with feedback to help them improve their performance if necessary. We also conduct thorough inspections of the facility on a regular basis in order to maintain cleanliness at all times.
- Q: Do you background check your employees?
- A: Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
- Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
- A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
- Q: Do you move furniture?
- A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.
- Q: Can you clean for me the same day I book my appointment?
- A: Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !
FAQs » Recent Questions Answered