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4. Do you use a quality control check list at END OF LEASE BOND CLEANING?

Recent Frequently Asked Questions

Q: Do you use a quality control check list at END OF LEASE BOND CLEANING? - Recent Questions Answered

• A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.

Other FAQs :

• Q: Do you safely train your END OF LEASE BOND CLEANING staff?
• A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.
• Q: Do you guarantee my bond back?
• A: We do offer a bond back guarantee for an additional $50 upon payment. We have a 95% success rate with people receiving their bonds back however we do not guarantee you will get your bond back after the regular cleaning service cost.
• Q: How many people will be cleaning my house or business?
• A: Depending on the job and what is required, it could be one technician, two technicians or more.
• Q: Do you move furniture?
• A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.
• Q: Do I have to be home while having my house cleaned?
• A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.

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