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Recent Frequently Asked Questions

Q: How can I give feedback for END OF LEASE BOND CLEANING? - Recent Questions Answered

• A: We have an online feedback form. We always love to get feedback to become a stronger cleaning team.

Other FAQs :

• Q: Can I pay over the phone with my credit card?
• A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
• Q: Do you background check your employees?
• A: Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
• Q: What should I do if something is broken while your team is cleaning?
• A: Accidents do occur at times. It is important to not panic and please do not become verbally abusive to the team. Just give us a call at the office and we will be glad to resolve the matter to your satisfaction.
• Q: Do you safely train your END OF LEASE BOND CLEANING staff?
• A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.
• Q: Will the same END OF LEASE BOND CLEANING team clean my house each time?
• A: We always try to have the same 2-person team clean your home every time. It is important for us to have the team get to know your home and your specific cleaning plan.

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