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Recent Frequently Asked Questions

Q: How do I book my appointment with you? - Recent Questions Answered

• A: You can book you appointment online 24 hours a day, 7 days a week. After filling out out online form we will get back to you shortly to confirm your requested time.

Other FAQs :

• Q: What happens if myself or my real estate agent isn't satisfied about the work done?
• A: We guarantee our work and will address all complaints immediately as long as the complaint is made within 48 hours from the time the job was completed. Our goal is to make you happy, and we provide quality work, and we guarantee it!
• Q: Do you background check your employees?
• A: Yes, all of our staff is background checked. They are handpicked and expertly trained in all aspects of housekeeping and customer service.
• Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
• A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
• Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?
• A: We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.
• Q: Will the same END OF LEASE BOND CLEANING team clean my house each time?
• A: We always try to have the same 2-person team clean your home every time. It is important for us to have the team get to know your home and your specific cleaning plan.

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