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Frequently Asked Questions

• Q: How do I book my appointment with you?
• A: You can book you appointment online 24 hours a day, 7 days a week. After filling out out online form we will get back to you shortly to confirm your requested time.

Other FAQs :

• Q: Do you guarantee my bond back?
• A: We do offer a bond back guarantee for an additional $50 upon payment. We have a 95% success rate with people receiving their bonds back however we do not guarantee you will get your bond back after the regular cleaning service cost.
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: Why should I hire END OF LEASE BOND CLEANING ?
• A: End of lease bond cleaning is Australia's top leading provider for all your cleaning needs.
• Q: Ae you licensed?
• A: Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.
• Q: What do I do with my indoor pets?
• A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.

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