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Frequently Asked Questions

• Q: What areas do END OF LEASE BOND CLEANING serve?
• A: We serve and cover all suburbs.

Other FAQs :

• Q: Why should I hire a professional cleaning service?
• A: Weather you are moving in or out, or just simply trying to get your bond back you will be saving money getting your house professionally cleaned by us! Often people try to save money cleaning themselves and it is never up to the standards required, ultimately you will end up loosing money. Hiring END OF LEASE BOND CLEANING is in your best interest and we will leave you happy and satisfied with whatever the outcome may be.
• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: Do you offer a refund if I am not satisfied?
• A: We guarantee our work and will address all complaints immediately as long as the complaint is made within 48 hours of the time the job was completed. Our goal is to make you happy, and we provide quality work guaranteed.
• Q: How much will the service cost?
• A: We charge per hour with a minimum of 6 cleaning hours (travel time not included). No quote needed making things faster and easier !
• Q: What makes END OF LEASE BOND CLEANING a superior cleaning company?
• A: We are a superior cleaning company for many reasons:
  
  • Communication: We stay in close contact with our customers to ensure they are completely satisfied will at the services that we have provided.
  • Personnel: All of our personnel is fully insured. Each and every employee is given extensive training before they begin working at any site. They are also fitted with identifiable uniforms.
  • Security and Safety: Due to the nature of the business, all of our employees are security cleared and assigned photo ID cards. All employees are instructed on dealing with building emergencies.
  • Supervision and Inspection: We continuously monitor the performance of our employees and provide them with feedback to help them improve their performance if necessary. We also conduct thorough inspections of the facility on a regular basis in order to maintain cleanliness at all times.

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