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Frequently Asked Questions

• Q: What do I do with my indoor pets?
• A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.

Other FAQs :

• Q: What happens if someone from END OF LEASE BOND CLEANING gets injured in my home?
• A: Since we are a legitimate cleaning service, all of our employees are covered under our Worker's Compensation insurance. Almost all homeowner's insurance policies do not cover service workers that injure themselves in your home. However, if you speak with your insurance agent you can add on an additional rider to cover such accidents. Although, using our company enables you not to have to incur that expense of the additional rider.
• Q: What areas do END OF LEASE BOND CLEANING serve?
• A: We serve and cover all suburbs.
• Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?
• A: We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.
• Q: Do I pay before or after the cleaning?
• A: Payment is taken after the cleaning is complete.
• Q: How can I give feedback for END OF LEASE BOND CLEANING?
• A: We have an online feedback form. We always love to get feedback to become a stronger cleaning team.

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