Australia's #1 Choice for Real Estate Agents and Landlords!
End Of Lease Cleaning Pty Ltd is a well known and recognised name in the cleaning industry. Our reputation shows the value and importance that we place on cleaning every residence and commercial building using the highest standards in the industry. As a top company in Australia our customers know they are getting the best in the business and we are trusted by individuals and businesses. We clean homes, hospitals, hotels, clubs, offices, factories, and business premises!
Recent Frequently Asked Questions
- A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.
Q: What do I do with my indoor pets? - Recent Questions Answered
Other FAQs :
- Q: Do you use a quality control check list at END OF LEASE BOND CLEANING?
- A: Yes. Before we leave your home, our Team Leader goes through every room in your house and ensures that everything has been done properly according to your cleaning plan.
- Q: Do you guarantee my bond back?
- A: We do offer a bond back guarantee for an additional $50 upon payment. We have a 95% success rate with people receiving their bonds back however we do not guarantee you will get your bond back after the regular cleaning service cost.
- Q: Do you safely train your END OF LEASE BOND CLEANING staff?
- A: Yes. We implement and enforce a Safety Program that teaches our employees to work safely and minimise injuries and accidents and avoid damage to clients property.
- Q: Can I pay over the phone with my credit card?
- A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
- Q: Do you offer a refund if I am not satisfied?
- A: We guarantee our work and will address all complaints immediately as long as the complaint is made within 48 hours of the time the job was completed. Our goal is to make you happy, and we provide quality work guaranteed.
FAQs » Recent Questions Answered