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Recent Frequently Asked Questions

    Q: What if I need to change my service time or day? - Recent Questions Answered

  • A: We require at least 48 hours notice for cancellation. It is important you let us know ahead of time that you are cancelling so we have time to re-direct out cleaning team.
end of lease general

Other FAQs :

  • Q: Do I have to be home while having my house cleaned?
  • A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.
    • Q: What do I do with my indoor pets?
    • A: We are very pet friendly and deal with many types of pets on a daily basis. We will work with you to arrange the best solution for your pets. It is our top priority to keep them in their designated areas. If you have a large aggressive dog we ask that you separate the dog and the cleaning team while they are cleaning. The pet owner is entirely responsible for any medical payment or judgment incurred.
      • Q: Can I chance the time of day I made my appointment if something comes up?
      • A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
EOL Van

Field Service Management Software

End of lease cleaning
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