1. Home »
2. Cleaning Questions »
3. Recent Questions Answered »
4. What if I need to change my service time or day?

Recent Frequently Asked Questions

Q: What if I need to change my service time or day? - Recent Questions Answered

• A: We require at least 48 hours notice for cancellation. It is important you let us know ahead of time that you are cancelling so we have time to re-direct out cleaning team.

Other FAQs :

• Q: What should I do if something is broken while your team is cleaning?
• A: Accidents do occur at times. It is important to not panic and please do not become verbally abusive to the team. Just give us a call at the office and we will be glad to resolve the matter to your satisfaction.
• Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?
• A: We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.
• Q: What areas do END OF LEASE BOND CLEANING serve?
• A: We serve and cover all suburbs.
• Q: Ae you licensed?
• A: Yes, END OF LEASE BOND CLEANING is fully licensed, bonded, insured and carry workers compensation, copies of which are available upon request.
• Q: Can I chance the time of day I made my appointment if something comes up?
• A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.

For More Questions

FAQs » Recent Questions Answered