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Frequently Asked Questions

• Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?
• A: We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.

Other FAQs :

• Q: Do I have to be home while having my house cleaned?
• A: We recommend that you are home but if it is not possible for you to be home at the time we can often work with you to figure out a solution.
• Q: Can I pay over the phone with my credit card?
• A: The card holder must be present but we have a portable credit card machine that you can use when the service is complete.
• Q: Do you guarantee my bond back?
• A: We do offer a bond back guarantee for an additional $50 upon payment. We have a 95% success rate with people receiving their bonds back however we do not guarantee you will get your bond back after the regular cleaning service cost.
• Q: What should I do if something is broken while your team is cleaning?
• A: Accidents do occur at times. It is important to not panic and please do not become verbally abusive to the team. Just give us a call at the office and we will be glad to resolve the matter to your satisfaction.
• Q: Can you clean for me the same day I book my appointment?
• A: Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !

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