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4. What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement?

Recent Frequently Asked Questions

Q: What if the cleaning does not take 6 hours and i don't meet the minimum hourly requirement? - Recent Questions Answered

• A: We have had many years of experience in business so we know that every cleaning job takes at least six hours to complete.

Other FAQs :

• Q: Can I chance the time of day I made my appointment if something comes up?
• A: We advise that you do your best to keep the time your scheduled your cleaning appointment because our cleaning team sometime has to travel far to get to you so if you cancel last minute there is a chance they are already on their way. We want to cater to you and make sure you are satisfied so please let us know at the earliest convenience and we will do our best to reschedule the work to a later date that works better for you.
• Q: Can you clean for me the same day I book my appointment?
• A: Yes if we have an opening we can book you in same day! It is fast and easy with no estimate required !
• Q: Do you move furniture?
• A: Unfortunately we do not move furniture. We can HELP you move portable items like chairs, tables, lounge suites, and beds on casters! (we are NOT responsible for any damages that may occur to your furniture or any other items while moving it as that is your own responsibility). We don't move wall units, or anything with breakable items in or on it, and we can't move electronic equipment. You must clear the floor of any small items, like pot plants, books or toys, and the carpet should be recently vacuumed.
• Q: What if I need to change my service time or day?
• A: We require at least 48 hours notice for cancellation. It is important you let us know ahead of time that you are cancelling so we have time to re-direct out cleaning team.
• Q: How many people will be cleaning my house or business?
• A: Depending on the job and what is required, it could be one technician, two technicians or more.

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