1. Home »
2. Cleaning Questions »
3. Spring Cleaning »
4. Are Emergency cleaning services available?

Recent Frequently Asked Questions

Q: Are Emergency cleaning services available? - Spring Cleaning

• A: Yes. We understand that emergencies happen at inconvenient times, like the middle of the night or on weekends. Our emergency cleaning services are available around the clock every day of the year.

Other FAQs :

• Q: Does the property have to be emptied before cleaning?
• A: No. Our cleaning technicians can clean properties that are furnished, as well as those which are empty. Furnishings will normally require more time for the cleaning services and furnished homes or properties will normally take longer to clean thoroughly.
• Q: What if I am not satisfied with the services provided?
• A: End Of Lease Cleaning offers a satisfaction guarantee. If any item is not cleaned to the customer standards then we will clean it again at no charge. For the guarantee to be valid a list of the items that need to be cleaned again must be sent to us via email within 36 hours of the services being provided. 1 Day notice is required so the appointment for cleaning the items again can be scheduled.
• Q: What if I want my basement cleaned?
• A: End Of Lease Cleaning can provide basement cleaning on request. This must be requested when the appointment is booked.
• Q: Does End Of Lease Cleaning have insurance?
• A: Yes. End Of Lease Cleaning has all of the required and recommended insurance coverage for the industry.
• Q: Why will not the cleaners move knickknacks when dusting?
• A: Knickknacks and other items that can easily be broken will not be moved by the cleaning technicians. This is also true of electronic equipment.

For More Questions

FAQs » Spring Cleaning