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Frequently Asked Questions

• Q: Why will not the cleaners move knickknacks when dusting?
• A: Knickknacks and other items that can easily be broken will not be moved by the cleaning technicians. This is also true of electronic equipment.

Other FAQs :

• Q: Does End Of Lease Cleaning have insurance?
• A: Yes. End Of Lease Cleaning has all of the required and recommended insurance coverage for the industry.
• Q: Do the Spring Cleaning services include the home exterior?
• A: The standard list of services in the Spring Cleaning package only covers the home interior. The exterior of the home can be cleaned if this service is requested as an additional service.
• Q: What if I am not satisfied with the services provided?
• A: End Of Lease Cleaning offers a satisfaction guarantee. If any item is not cleaned to the customer standards then we will clean it again at no charge. For the guarantee to be valid a list of the items that need to be cleaned again must be sent to us via email within 36 hours of the services being provided. 1 Day notice is required so the appointment for cleaning the items again can be scheduled.
• Q: How much does the Spring Cleaning package cost?
• A: The cost of the Spring Cleaning package will depend on several things. The number of cleaning technicians needed, the time spent providing the services, and any additional services requested are all included in the final cost of the package.
• Q: Are Emergency cleaning services available?
• A: Yes. We understand that emergencies happen at inconvenient times, like the middle of the night or on weekends. Our emergency cleaning services are available around the clock every day of the year.

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FAQs » Spring Cleaning