THANK YOU FOR YOUR ENQUIRY

Dear
Thank you for your enquiry.
To help us best serve your enquiry, you can upload any photos that highlight areas of concern.

We're happy to answer any questions you may have, and will get back to you as soon as we can.

Australia's #1 Choice for Real Estate Agents and Landlords!

Frequently Asked Questions

  • Q: Do you offer any guarantees?
  • A: Yes. End Of Lease Cleaning offers a Bond Back Guarantee And A 100% Satisfaction Guarantee. If the client, agent, or property owner is not completely happy with the results of the services we provided then a list of the items which are considered unacceptable should be sent within 36 hours of the appointment. We will clean the listed items again at no additional charge to ensure that the client is satisfied.
Vacate Cleaning

Other FAQs :

  • Q: Why should I Choose End Of Lease Cleaning for Vacate Cleaning services?
  • A: We offer all of our clients professional cleaning services, an enjoyable experience, and top quality customer service and results. Our prices are very competitive, and our experienced and fully trained professional cleaning technicians are knowledgeable and courteous.
    • Q: Where do the cleaning technicians take the household rubbish?
    • A: All rubbish and debris removed from the property will be placed in the container designated by the client. We do not haul away garbage, only remove it from the interior of the property and place it in the container designated for this purpose.
      • Q: Will all marks and stains be removed?
      • A: Our cleaners will make every effort to spot wipe walls and surfaces to remove stains and marks. While we use strong cleaning products that are highly effective yet safe and environmentally friendly it is not always possible to eliminate all marks and stains on walls, doors, counters, floors, and other areas.
        • Q: What if my bond is not returned after the professional cleaning services are performed?
        • A: If you request the Bond Back cleaning services and guarantee then we will work with the agent or property owner to make sure that the property is as clean as possible. We can not be responsible for any portion of the bond that is withheld for damages. If the owner or agent is not happy with the professional cleaning services that we provided they only need to send a list of the areas and items that are not up to the standards expected. Our cleaners will return to the property and clean the items on the list again.
          • Q: How much notice is needed to book services from End Of Lease Cleaning?
          • A: We advise clients to book the needed services as soon as possible. We try to be flexible and meet client needs, but if you wait for the last second to book the services you need we may not have any openings available. Our cleaning services are in high demand and the schedule fills up quickly.

          For More Questions

          FAQs » Vacate Cleaning


EOL Van

Field Service Management Software

End of lease cleaning
Visa
Quick Enquiry
Visa
   
 
 
Please wait...